Freshworks Inc.

Freshworks Inc. earnings

FRSH

20 quarterly earnings reports from Q3 FY2021 to Q2 FY2026: Summary, reported figures, guidance, risks and SaaS KPIs.

Quarterly reports

Q2 FY2026
Quarter ended Jun 2026

Freshworks reported $237.4 million in total revenue for its fiscal 2026 second quarter, up 16% from $204.7 million in the same period a year earlier, or 15% after adjusting for constant currency. The headline was profitability.

14 KPIs10 guidance items5 risks
$237.4M
Revenue · +16.0% YoY
Op. margin 2.5%
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Q1 FY2026
Quarter ended Mar 2026

Freshworks reported first quarter fiscal 2026 revenue of $228.6 million, up 16.5% from $196.3 million in the prior-year quarter. Gross profit was $193.9 million, up 16.6% from $166.4 million.

11 KPIs8 guidance items6 risks
$228.6M
Revenue · +16.5% YoY
Op. margin -3.5%
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Q4 FY2025
Quarter ended Dec 2025

Freshworks closed fiscal 2025 with a strong fourth quarter. Revenue for the quarter ended December 31, 2025 reached $222.7 million, up 14.5% from $194.6 million in the fourth quarter of 2024. Full year revenue was $838.8 million, up 16.4% from $720.4 million.

20 KPIs8 guidance items12 risks
$222.7M
Revenue · +14.5% YoY
Op. margin 17.8%
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Q3 FY2025
Quarter ended Sep 2025

Freshworks reported third quarter fiscal 2025 revenue of $215.1 million, up 15.3% from $186.6 million in the third quarter of 2024. Gross profit rose 16.2% to $182.2 million, and gross margin improved to 84.7% from 84.0%.

11 KPIs10 guidance items4 risks
$215.1M
Revenue · +15.3% YoY
Op. margin -3.5%
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Q2 FY2025
Quarter ended Jun 2025

Freshworks reported second quarter fiscal 2025 revenue of $204.68 million, up 17.5% from $174.13 million in the prior-year quarter. Gross profit was $173.54 million, up 18.9%, and gross margin reached 84.8%, up 1.0 percentage point. The company narrowed its GAAP operating loss to $8.66 million from $43.79 million.

10 KPIs10 guidance items6 risks
$204.7M
Revenue · +17.5% YoY
Op. margin -4.2%
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Q1 FY2025
Quarter ended Mar 2025

Freshworks opened fiscal 2025 with total revenue of $196.3 million, up 18.9% from $165.1 million in the first quarter a year ago. Gross profit reached $166.4 million, up from $139.3 million.

9 KPIs10 guidance items4 risks
$196.3M
Revenue · +18.9% YoY
Op. margin -5.3%
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Q4 FY2024
Quarter ended Dec 2024

Freshworks closed fiscal 2024 with fourth-quarter revenue of $194.6 million, up 21.5% from the year-ago quarter. Gross profit reached $165.1 million, up 24.0%, and gross margin improved to 84.9%, a gain of 1.7 percentage points. The company remains unprofitable on a GAAP basis, but the red ink is thinning.

12 KPIs10 guidance items9 risks
$194.6M
Revenue · +21.5% YoY
Op. margin -12.2%
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Q3 FY2024
Quarter ended Sep 2024

Freshworks reported third quarter fiscal 2024 revenue of $186.6 million, up 21.5% from $153.6 million in the prior-year quarter. Gross profit rose 23.2% to $156.8 million. Gross margin was 84.0%, up 1.1 percentage points from 82.9%.

11 KPIs8 guidance items6 risks
$186.6M
Revenue · +21.5% YoY
Op. margin -20.8%
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Q2 FY2024
Quarter ended Jun 2024

Freshworks closed its fiscal 2024 second quarter with revenue of $174.1 million, up 20% from the prior-year quarter. Year-to-date revenue reached $339.3 million, also up 20%. The top line carried through to gross profit of $146.0 million in the quarter, up 21.4%, and $285.2 million for the six months, up 22.6%.

10 KPIs8 guidance items4 risks
$174.1M
Revenue · +20.0% YoY
Op. margin -25.1%
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Q1 FY2024
Quarter ended Mar 2024

Freshworks reported first quarter revenue of $165.1 million, up 19.9% from $137.7 million in the prior-year quarter. Growth was 19% after adjusting for constant currency. Gross profit rose 23.8% to $139.3 million, and gross margin expanded to 84.3% from 81.7%.

7 KPIs8 guidance items4 risks
$165.1M
Revenue · +19.9% YoY
Op. margin -19.5%
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Q4 FY2023
Quarter ended Dec 2023

Freshworks finished fiscal 2023 with fourth quarter revenue of $160.1 million, up 20.2% from the prior-year quarter. Full year revenue was $596.4 million, up 19.8%. Growth held near 20% on both a reported and a constant currency basis, with the quarter's constant currency growth at 19%.

13 KPIs8 guidance items10 risks
$160.1M
Revenue · +20.2% YoY
Op. margin -25.0%
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Q3 FY2023
Quarter ended Sep 2023

Freshworks reported third quarter fiscal 2023 revenue of $153.6 million, up 19% year over year, or 18% on a constant currency basis. Gross profit rose 21.7% to $127.3 million. Gross margin expanded to 82.9%, up 1.7 percentage points. GAAP operating loss narrowed to $38.7 million, an improvement of $19.6 million.

9 KPIs10 guidance items3 risks
$153.6M
Revenue · +19.3% YoY
Op. margin -25.2%
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Q2 FY2023
Quarter ended Jun 2023

Freshworks reported second quarter revenue of $145.1 million, up 19.5% from $121.4 million in the prior-year quarter. Growth was 20% after adjusting for constant currency. Subscription services produced the bulk of the total, with professional services a small remainder.

8 KPIs10 guidance items4 risks
$145.1M
Revenue · +19.5% YoY
Op. margin -29.8%
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Q1 FY2023
Quarter ended Mar 2023

Freshworks reported first quarter revenue of $137.7 million, up 20% from $114.6 million in the prior-year quarter. Growth was 23% after adjusting for constant currency.

8 KPIs10 guidance items12 risks
$137.7M
Revenue · +20.1% YoY
Op. margin -34.9%
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Q4 FY2022
Quarter ended Dec 2022

Freshworks closed fiscal 2022 with fourth-quarter revenue of $133.2 million, up 26% from the prior-year quarter. Full-year revenue reached $498.0 million, up 34% from $371.0 million. On a constant currency basis, revenue grew 30% in the quarter and 37% for the year.

15 KPIs10 guidance items13 risks
$133.2M
Revenue · +26.3% YoY
Op. margin -45.5%
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Q3 FY2022
Quarter ended Sep 2022

Freshworks reported third quarter revenue of $128.8 million, up 33% from the prior-year quarter, and 37% after adjusting for constant currency. Year-to-date revenue was $364.8 million, up 37.4% from the prior-year period.

8 KPIs10 guidance items5 risks
$128.8M
Revenue · +33.3% YoY
Op. margin -45.3%
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Q2 FY2022
Quarter ended Jun 2022

Freshworks reported second quarter fiscal 2022 revenue of $121.4 million, up 37% from the prior-year quarter. Growth was 40% after adjusting for constant currency, a gap that shows how much the stronger dollar weighed on reported results.

7 KPIs10 guidance items4 risks
$121.4M
Revenue
Op. margin -55.5%
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Q1 FY2022
Quarter ended Mar 2022

Freshworks opened fiscal 2022 with revenue of $114.6 million, up 42% from the prior-year quarter. Gross profit reached $92.2 million, and gross margin rose to 80.5% from 79.3%. The top line grew, but operating loss widened to $47.1 million from $1.7 million a year earlier.

5 KPIs6 guidance items3 risks
$114.6M
Revenue
Op. margin -41.1%
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Q4 FY2021
Quarter ended Dec 2021

Freshworks ended fiscal 2021 with fourth quarter revenue of $105.5 million, up 44.5% from the prior-year quarter. Full year revenue reached $371.0 million, up 48.6% from the prior year. The company surpassed $100 million in quarterly revenue.

11 KPIs6 guidance items15 risks
$105.5M
Revenue
Op. margin -53.5%
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Q3 FY2021
Quarter ended Sep 2021

Freshworks closed its first quarter as a public company with revenue of $96.6 million in FY2021 Q3, up 46.0% from $66.2 million in the prior-year quarter. Year-to-date revenue reached $265.5 million, up 50.3% from $176.7 million.

6 KPIs6 guidance items10 risks
$96.6M
Revenue
Op. margin -145.2%
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Summaries, guidance, risks and KPIs are generated from the company's SEC filings (10-Q / 10-K and the 8-K earnings release) and checked against the reported XBRL figures. They can contain errors; the filings are authoritative.