ServiceNow, Inc.

ServiceNow, Inc. earnings

NOW

22 quarterly earnings reports from Q1 FY2021 to Q2 FY2026: Summary, reported figures, guidance, risks and SaaS KPIs.

Quarterly reports

Q2 FY2026
Quarter ended Jun 2026

ServiceNow's second quarter of fiscal 2026 delivered strong top-line growth. Revenue rose 24.0% to $3.987 billion from the prior-year quarter. Subscription revenue grew 24.5% year over year, or 23% in constant currency. RPO reached $29.0 billion as of June 30, 2026, up 21.3% from the prior-year quarter.

13 KPIs27 guidance items8 risks
$3.99B
Revenue · +24.0% YoY
Op. margin 4.1%
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Q1 FY2026
Quarter ended Mar 2026

ServiceNow reported first quarter fiscal 2026 total revenues of $3.77 billion, up 22.1% from the prior-year quarter. On a constant currency basis, total revenue growth was 19%. Gross profit rose 16.1% to $2.83 billion, while operating income increased 11.5% to $503 million.

13 KPIs29 guidance items6 risks
$3.77B
Revenue · +22.1% YoY
Op. margin 13.3%
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Q4 FY2025
Quarter ended Dec 2025

ServiceNow closed fiscal 2025 with strong top-line growth. Total revenue in Q4 was $3.568 billion, up 20.7% year over year. For the full year, revenue rose 20.9% to $13.278 billion. Current remaining performance obligations were $12.85 billion, up 25% year over year and 21% in constant currency.

10 KPIs23 guidance items12 risks
$3.57B
Revenue · +20.7% YoY
Op. margin 12.4%
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Q3 FY2025
Quarter ended Sep 2025

ServiceNow reported total revenues of $3.41 billion for the fiscal 2025 third quarter, up 21.8% from the prior-year quarter. Gross profit rose 19.0% to $2.63 billion. Operating income climbed 36.8% to $572.00 million, and net income increased 16.2% to $502.00 million. Diluted earnings per share were $2.40, up 15.9%.

10 KPIs22 guidance items8 risks
$3.41B
Revenue · +21.8% YoY
Op. margin 16.8%
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Q2 FY2025
Quarter ended Jun 2025

ServiceNow reported total revenues of $3,215 million for the second quarter of fiscal 2025, up 22.4% from the prior-year quarter. Gross profit was $2,491 million, up 20.0%. Operating income reached $358 million, up 49.2%, and net income was $385 million, up 46.9%. Diluted earnings per share came to $1.84, up 46.0%.

12 KPIs15 guidance items5 risks
$3.21B
Revenue · +22.4% YoY
Op. margin 11.1%
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Q1 FY2025
Quarter ended Mar 2025

ServiceNow's first quarter fiscal 2025 results showed strong growth and improved profitability. Total revenues reached $3.09 billion, up 18.6% from the prior-year quarter. Net income was $460 million, up 32.6%, and operating income came in at $451 million, up 35.8%.

9 KPIs23 guidance items6 risks
$3.09B
Revenue · +18.6% YoY
Op. margin 14.6%
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Q4 FY2024
Quarter ended Dec 2024

ServiceNow closed fiscal 2024 with fourth-quarter total revenue of $2,957 million, up 21.3% from the prior-year quarter. Subscription revenue of $2,866 million rose 21% year over year and made up 97% of full-year revenue. Full-year revenue reached $10,984 million, up 22.4%.

8 KPIs24 guidance items11 risks
$2.96B
Revenue · +21.3% YoY
Op. margin 12.7%
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Q3 FY2024
Quarter ended Sep 2024

ServiceNow reported third-quarter fiscal 2024 total revenue of $2.80 billion, up 22.2% from the prior-year quarter. Year-to-date revenue was $8.03 billion, up 22.8%. Gross profit was $2.21 billion in the quarter, up 23.5%, and gross margin was 79.1%, up 0.8 percentage points.

9 KPIs23 guidance items
$2.80B
Revenue · +22.3% YoY
Op. margin 14.9%
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Q2 FY2024
Quarter ended Jun 2024

ServiceNow reported total revenue of $2.63 billion for the quarter ended June 30, 2024, up 22.2% year over year. Gross profit rose 23.6% to $2.08 billion, and gross margin reached 79.0%, up 0.9 percentage points.

9 KPIs24 guidance items1 risks
$2.63B
Revenue · +22.2% YoY
Op. margin 9.1%
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Q1 FY2024
Quarter ended Mar 2024

ServiceNow reported first-quarter fiscal 2024 total revenues of $2.60 billion, up 24.2% from the prior-year quarter. Gross profit reached $2.08 billion, up 25.6%, and gross margin was 80.0%, up 0.9 percentage points.

9 KPIs21 guidance items2 risks
$2.60B
Revenue · +24.2% YoY
Op. margin 12.8%
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Q4 FY2023
Quarter ended Dec 2023

ServiceNow closed fiscal 2023 with a fourth quarter that showed broad growth across its top and bottom lines. Total revenues for the quarter ended December 31, 2023 were $2.44 billion, up 25.6% from the prior-year quarter.

15 KPIs24 guidance items14 risks
$2.44B
Revenue · +25.6% YoY
Op. margin 11.1%
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Q3 FY2023
Quarter ended Sep 2023

ServiceNow closed FY2023 Q3 with total revenues of $2.29 billion, up 25.0% from the prior-year quarter. Gross profit reached $1.79 billion, up 25.2%. Operating income was $231.00 million, up 153.8%. Net income was $242.00 million, up 202.5%. Diluted EPS was $1.17, up 200.0%.

10 KPIs23 guidance items7 risks
$2.29B
Revenue · +25.0% YoY
Op. margin 10.1%
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Q2 FY2023
Quarter ended Jun 2023

ServiceNow closed its fiscal 2023 second quarter with total revenues of $2.15 billion, up 22.7% from $1.75 billion a year earlier. Subscription revenues of $2,075 million rose 25%, and the company said the lift came primarily from increased purchases by new and existing customers.

9 KPIs24 guidance items4 risks
$2.15B
Revenue · +22.7% YoY
Op. margin 5.4%
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Q1 FY2023
Quarter ended Mar 2023

ServiceNow reported total revenues of $2.10 billion for its fiscal 2023 first quarter, up 21.7% from the prior-year quarter. Subscription revenues, the core of the business, grew 24% year over year, or 27% adjusted for constant currency.

10 KPIs24 guidance items6 risks
$2.10B
Revenue · +21.7% YoY
Op. margin 6.9%
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Q4 FY2022
Quarter ended Dec 2022

ServiceNow closed fiscal 2022 with fourth-quarter total revenues of $1.94 billion, up 20.2% from the prior-year quarter. Full-year revenue reached $7.24 billion, up 22.9%. Gross profit was $1.52 billion in the quarter, up 23.0%, and $5.67 billion for the full year, up 24.9%.

9 KPIs25 guidance items9 risks
$1.94B
Revenue · +20.2% YoY
Op. margin 8.0%
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Q3 FY2022
Quarter ended Sep 2022

ServiceNow's third quarter of fiscal 2022 produced total revenues of $1.83 billion, up 21.1% year over year, with subscription revenues of $1,742 million, up 22%. Constant currency growth was faster. Total revenues rose 27.5% and subscription revenues 28.5% on that basis.

8 KPIs24 guidance items6 risks
$1.83B
Revenue · +21.1% YoY
Op. margin 5.0%
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Q2 FY2022
Quarter ended Jun 2022

ServiceNow reported total revenue of $1.75 billion for fiscal 2022 second quarter, up 24.3% from the prior-year quarter. Subscription revenue grew 25% year over year and 29.5% at constant currency.

11 KPIs20 guidance items6 risks
$1.75B
Revenue · +24.3% YoY
Op. margin 1.3%
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Q1 FY2022
Quarter ended Mar 2022

ServiceNow reported first quarter fiscal 2022 total revenue of $1.72 billion, up 26.6% from the prior-year quarter. Gross profit was $1.35 billion, up 27.5%, and gross margin was 78.6%, up 0.6 percentage points.

13 KPIs23 guidance items8 risks
$1.72B
Revenue · +26.6% YoY
Op. margin 5.0%
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Q4 FY2021
Quarter ended Dec 2021

ServiceNow closed fiscal 2021 with fourth quarter revenue of $1.61 billion, up 29.1% from the prior-year quarter. Full-year revenue reached $5.90 billion, up 30.5%. Subscription revenue, the bulk of the business, was $1,523 million in the quarter, up 29% year over year and 30% adjusted for constant currency.

11 KPIs23 guidance items16 risks
$1.61B
Revenue · +29.1% YoY
Op. margin 2.2%
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Q3 FY2021
Quarter ended Sep 2021

ServiceNow reported total revenue of $1.51 billion for its fiscal 2021 third quarter, up 31.2% from the prior-year quarter. Subscription revenue, the bulk of the business, reached $1,427 million, a 31% increase that the company said was 30% on a constant currency basis.

10 KPIs23 guidance items10 risks
$1.51B
Revenue · +31.3% YoY
Op. margin 4.9%
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Q2 FY2021
Quarter ended Jun 2021

ServiceNow closed FY2021 Q2 with total revenue of $1.41 billion, up 31.6% from $1.07 billion in the prior-year quarter. Subscription revenue reached $1,330 million, growth of 31% and 27% adjusted for constant currency. Gross profit was $1.08 billion, up 28.9%, yet gross margin slipped to 76.7% from 78.2%.

13 KPIs20 guidance items5 risks
$1.41B
Revenue · +31.6% YoY
Op. margin 3.6%
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Q1 FY2021
Quarter ended Mar 2021

ServiceNow reported first quarter fiscal 2021 revenue of $1.36 billion, up 30.0% year over year. Gross profit rose 28.9% to $1.061 billion. Operating income nearly doubled, up 98.0% to $97 million. Net income increased 70.9% to $82.44 million. Diluted EPS rose 70.8% to $0.41.

10 KPIs11 guidance items8 risks
$1.36B
Revenue · +30.0% YoY
Op. margin 7.1%
Read report →

Summaries, guidance, risks and KPIs are generated from the company's SEC filings (10-Q / 10-K and the 8-K earnings release) and checked against the reported XBRL figures. They can contain errors; the filings are authoritative.