LIVEPERSON INC

LivePerson helped invent the online chat window.

Delisted. This security is no longer actively trading, so it is excluded from current rankings and market statistics. Figures shown reflect the last valid market data (as of Aug 2026); historical financials remain available below.

Key figures

Data as of Jun 2026 · Pills compare vs Mar 2026

ARR Multiple

0.2x

+0.1x

ARR

$210M

-7.8%

YoY Growth

-11.9%

+0.1pp

Market Cap

$38M

+63.2%

Revenue (Q)

$52M

-7.8%

Gross Margin

69.9%

-2.8pp

Op. Margin

-129.0%

-122.7pp

Rule of 40

-140.9

-122.6

Magic Number

-1.30

-0.64

Revenue, margins & ratios from SEC filings; market cap & ARR multiple from market data. Market cap & ARR multiple use the close of 3 Sept 2026; their pills compare vs the Jun 2026 quarter-end (0.1x).

Valuation by quarter

Current ARR Multiple: 0.1x

Calculated valuation

FRAMEWORK EST.

Valuation data is not available for this company.

Strategy recommendations

Levers ranked by valuation impact

No recommendations for this company.

AI Replacement RiskLOW

8/ 100

LowModerateElevatedHigh

Estimated likelihood that general-purpose AI replaces this product.

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Why this rating

From the AI Risk Calculator model

Structural moats (regulation, integration depth, or proprietary data) make AI-only replacement unlikely in the near term.

What's driving the score

Communication & collaborationCategory baseline

low base

Workflow complexity5/5

-12 risk

Data moat3/5

-1 risk

Integration depthHigh

-10 risk

SegmentEnterprise

-8 risk

IndustryOther

neutral

Own AI integration3/5

-1.6 risk

Company overview

LivePerson helped invent the online chat window. Robert LoCascio founded the company in 1995 in New York. If you have ever clicked a "chat with us" button, you have touched the idea it pioneered.

The company sells conversational tools for customer service and sales. Its Conversational Cloud lets brands talk with customers through messaging, chat, and AI bots. A shopper asks a question. A bot answers the easy part. A human steps in for the hard part. LivePerson stitches that handoff together.

Imagine a phone carrier drowning in support requests. Most questions are simple. Where is my bill? How do I reset my router? LivePerson can let bots handle those at scale, then route the tricky billing dispute to a live agent with full context. Wait times drop. Agents focus on real problems.

The AI wave hit LivePerson hard, in both directions. New chatbots raised the bar and the competition. At the same time, they made conversational automation more powerful than ever. The company has worked to reset its business around that reality.

Revenue runs near $300 million a year and has been shrinking as the firm restructures. LivePerson carries real history and a large customer base. Its challenge now is turning early leadership into a durable second act.