8X8 INC /DE/

8X8 INC /DE/

EGHTFront Office

8x8 runs business communication in the cloud.

Key figures

Data as of Jun 2026 · Pills compare vs Mar 2026
ARR Multiple
0.4x
+0.1x
ARR
$761M
+2.7%
YoY Growth
4.9%
+0.2pp
Market Cap
$328M
+33.3%
Revenue (Q)
$190M
+2.7%
Gross Margin
61.2%
-2.0pp
Op. Margin
2.3%
-0.7pp
Rule of 40
7.2
-0.5
Magic Number
0.33
+0.32

Revenue, margins & ratios from SEC filings; market cap & ARR multiple from market data. Market cap & ARR multiple use the close of 2 Oct 2026; their pills compare vs the Jun 2026 quarter-end (0.3x).

Valuation by quarter

Current ARR Multiple: 0.3x· Forward at Q2 FY2027 guidance: 0.3x

Calculated valuation

FRAMEWORK EST.
Valuation data is not available for this company.

Strategy recommendations

Levers ranked by valuation impact
No recommendations for this company.
AI Replacement RiskLOW
13/ 100
LowModerateElevatedHigh

Estimated likelihood that general-purpose AI replaces this product.

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Why this rating

From the AI Risk Calculator model

Structural moats (regulation, integration depth, or proprietary data) make AI-only replacement unlikely in the near term.

What's driving the score
Communication & collaborationCategory baseline
low base
Workflow complexity5/5
-12 risk
Data moat3/5
-1 risk
Integration depthMedium
-4 risk
SegmentEnterprise
-8 risk
IndustryOther
neutral
Own AI integration3/5
-1.6 risk

Company overview

8x8 runs business communication in the cloud. Phone calls. Video meetings. Team chat. Contact center. It bundles all of it into one platform. The company traces back to 1987 and works out of Campbell, California.

The pitch is that a business should not stitch together five vendors for talking to customers and each other. 8x8 offers a single system it calls XCaaS, which blends unified communications with contact center in one place.

Think about a retailer with 40 stores and a support team. Customers call, chat, and email all day. Agents need to see every conversation in one view. 8x8 ties those channels together so an agent never loses the thread when a shopper switches from chat to a phone call.

The platform also carries the basics that every company needs. Cloud phone lines that work anywhere. Video calls for remote teams. APIs that let developers add texting and voice into their own apps.

Revenue runs around $700 million a year. The company has focused on paying down debt and lifting margins after years of fast, costly growth. 8x8 sits in a crowded market against names like RingCentral and Zoom. It leans on that all in one bundle to stand apart.

Entity information

Industry7374: Services-Computer Processing & Data Preparation
Fiscal YearMar 31
IncorporatedDelaware
Phone(408) 727-1885
Address675 CREEKSIDE WAY, CAMPBELL, CA, 95008
Mailing address675 CREEKSIDE WAY, CAMPBELL, CA, 95008
EIN77-0142404
Entity typeoperating
SEC industry framework06 Technology
Former namesNETERGY NETWORKS INC (to 2001-02-09); 8X8 INC (to 2000-02-16)

SaaS KPIs

Reported in at least 3 quarters

Non-GAAP gross margin

19 quarters
61.6%
Q1 FY2027-2.6pp

Total ARR

15 quarters
$697.0M
Q4 FY2024-1.4%

Non-GAAP Operating Profit

11 quarters
$21.7M
Q3 FY2026+0.9%

Non-GAAP operating margin

11 quarters
9.9%
Q1 FY2027-0.8pp

Enterprise ARR

8 quarters
$409.0M
Q3 FY2024+0.5%

Customers > $100K ARR

6 quarters
1,309
Q3 FY2023+1.4%

Guidance

Q1 FY2027 earnings report →

Management outlook

Given with Q1 FY2027 results (Jun 2026)
ReportedGuidance

Guided revenue, Q2 FY2027$185.0M – $190.0M
Midpoint$187.5M
Growth vs Q1 FY2027-1.4%
Growth vs Q2 FY2026+1.8%
Q2 FY27
Service revenue$180 million - $185 million
Non-GAAP gross marginapproximately 60.5% - 61.5%
Non-GAAP operating marginapproximately 8.0% - 9.0%
Interest expenseapproximately $3.9 million
Cash interestapproximately $5.9 million
Non-GAAP net income per share, diluted$0.07 - $0.08
Cash flow from operations$9 million - $11 million
Full Year FY27
Service revenue$725 million - $745 million
Total revenue$745 million - $765 million
Non-GAAP gross margin60.5% - 61.5%
Non-GAAP operating margin8.8% - 9.8%
Non-GAAP net income per share, diluted$0.33 - $0.38
Cash flow from operations$45 million - $52 million

Quarterly financials

Earnings reports (25) →

Left axis in $ (Revenue, Gross profit, Net income, S&M); right axis for ratios (Rule of 40, Magic number). Click a legend item to toggle it.