EGAIN Corp

EGANFront Office

eGain solves one specific headache.

Key figures

Data as of Jun 2026 · Pills compare vs Mar 2026

ARR Multiple

1.7x

-0.1x

ARR

$89M

-1.6%

YoY Growth

-4.7%

-11.8pp

Market Cap

$154M

-6.8%

Revenue (Q)

$22M

-1.6%

Gross Margin

71.6%

-1.8pp

Op. Margin

4.9%

-4.9pp

Rule of 40

0.2

-16.6

Magic Number

-0.30

+0.07

Revenue, margins & ratios from SEC filings; market cap & ARR multiple from market data. Market cap & ARR multiple use the close of 2 Oct 2026; their pills compare vs the Jun 2026 quarter-end (1.9x).

Valuation by quarter

Current ARR Multiple: 1.9x

Calculated valuation

FRAMEWORK EST.

Valuation data is not available for this company.

Strategy recommendations

Levers ranked by valuation impact

No recommendations for this company.

AI Replacement RiskLOW

13/ 100

LowModerateElevatedHigh

Estimated likelihood that general-purpose AI replaces this product.

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Why this rating

From the AI Risk Calculator model

Structural moats (regulation, integration depth, or proprietary data) make AI-only replacement unlikely in the near term.

What's driving the score

Communication & collaborationCategory baseline

low base

Workflow complexity4/5

-6 risk

Data moat3/5

-1 risk

Integration depthHigh

-10 risk

SegmentEnterprise

-8 risk

IndustryOther

neutral

Own AI integration3/5

-1.6 risk

Company overview

eGain solves one specific headache. It helps big companies give customers the right answer, fast and every time. The company was founded in 1997 and works from Sunnyvale, California.

The heart of the product is knowledge. When you contact a large firm, an agent or a chatbot needs correct, current information to help you. eGain stores that knowledge, keeps it fresh, and serves it up at the exact moment it is needed.

Picture a call center for a health insurer. Rules change often. An agent cannot memorize every plan detail. eGain guides that agent step by step through the right answer, so the caller does not get told three different things by three different people.

The platform now leans hard on AI. It can pull answers from company documents, suggest replies, and power self service so customers solve problems on their own. That cuts call volume and keeps answers consistent across every channel.

eGain is a small, steady company. Revenue runs around $90 million a year. It counts large enterprises and government agencies among its customers. The business is not a fast grower, but it holds a clear niche. When accuracy matters more than flash, a knowledge first approach earns its keep.