EGAIN Corp earnings

eGain closed fiscal 2026 with a weaker fourth quarter than the prior-year period. Revenue was $22.15 million, down 4.7%. Gross profit was $15.86 million, down 6.0%. Operating income was $1.08 million, down 66.8%. Net income was $1.30 million, down 95.8%.

eGain's fiscal 2026 third quarter produced revenue of $22.5 million, up 7.1% from $21.0 million in the prior-year quarter. Gross profit rose 15.5% to $16.5 million. GAAP gross margin expanded to 73.4% from 68.0%, and operating margin moved to 8.9% from 0.1%. The demand story centers on AI knowledge.

eGain reported fiscal 2026 second-quarter revenue of $22.98 million, up 2.6% from the prior-year quarter. Year-to-date revenue was $46.49 million, up 5.2%. Gross profit was $16.81 million in the quarter, up 7.0%, and $34.48 million year to date, up 11.8%.

eGain reported fiscal 2026 first quarter revenue of $23.51 million, up 7.8% year over year. Gross profit rose 16.8% to $17.68 million. Gross margin was 75.2%, up 5.8 percentage points. Operating income was $2.83 million, up 456.6%, and operating margin was 12.1%, up 9.7 percentage points.

eGain's fiscal 2025 fourth quarter delivered better top-line and margin results than the prior-year quarter, but the full year still ended with declines. Revenue for the quarter ended June 30, 2025 was $23.23 million, up 3.4% from $22.46 million in the prior-year quarter.

eGain reported total revenue of $21.0 million for its fiscal 2025 third quarter, down 6.0% from $22.35 million in the prior-year quarter. Gross profit was $14.29 million, down 7.8% from $15.49 million, and gross margin was 68.0%, down 1.3 percentage points from 69.3%.

eGain's fiscal 2025 second quarter ended December 31, 2024, with total revenue of $22.4 million, down 6% from the prior-year quarter. Gross profit was $15.7 million, down 6.6%, and gross margin slipped to 70.2% from 70.6%. The operating picture weakened more sharply.

eGain started fiscal 2025 with a smaller top line and a much smaller bottom line. Total revenue for the first quarter ended September 30, 2024 was $21.80 million, down 9.8% from $24.18 million in the prior-year quarter.

eGain closed fiscal 2024 with a softer fourth quarter. Revenue for the quarter ended June 30, 2024 was $22.46 million, down 8.8% from the prior-year quarter. Gross profit fell 13.3% to $15.56 million. Gross margin slipped to 69.3%, down 3.6 percentage points. Operating income dropped 49.4% to $1.19 million.

eGain closed fiscal 2024's third quarter with revenue of $22.35 million, down 2.9% from the prior-year quarter. Gross profit of $15.49 million was flat year over year, and gross margin rose to 69.3%, up 2.3 percentage points. The bottom line improved sharply.

eGain reported fiscal 2024 second quarter revenue of $23.8 million, down 7.0% from the prior-year quarter. Gross profit fell 10.7% to $16.8 million. Gross margin slipped to 70.6%, down 3.0 percentage points.

eGain's fiscal 2024 first quarter split cleanly between a softer top line and a much stronger bottom line. Revenue was $24.2 million, down 2.4% from the prior-year quarter. Gross profit was $17.3 million, down 6.2%, and gross margin was 71.7%, down 2.9 percentage points.

eGain closed fiscal 2023 with a stronger fourth quarter than the one it reported a year earlier, though the full year looks less tidy. Revenue for the quarter ended June 30, 2023 was $24.6 million, up 4.8% from $23.5 million in the prior-year quarter. Full-year revenue was $98.0 million, up 6.6%.

eGain's fiscal 2023 third quarter, ended March 31, 2023, produced total revenue of $23.0 million, down 3.7% from the prior-year quarter. The first nine months looked different: revenue of $73.4 million, up 7.2%.

eGain reported record total revenue of $25.6 million for its fiscal 2023 second quarter ended December 31, 2022, up 10.9% from the prior-year quarter. Gross profit was $18.85 million, also up 10.9%, and gross margin held steady at 73.6%.

eGain posted total revenue of $24.8 million for the first quarter of fiscal 2023, up 15.4% from the prior-year quarter. Constant currency growth was 20%. Subscription revenue rose 14%, and professional services revenue rose 41%. Legacy revenue fell 69% as the company migrates perpetual license clients to SaaS.

eGain closed fiscal 2022 with solid top-line growth and a swing to red ink. Fourth quarter revenue rose 16.1% to $23.50 million from $20.25 million in the prior-year quarter. Full-year revenue climbed 17.5% to $91.95 million from $78.29 million.

eGain's fiscal 2022 third quarter, ended March 31, 2022, produced record revenue of $23.9 million. That was up 21.1% from $19.7 million in the year-ago quarter.

eGain reported record revenue for its fiscal 2022 second quarter ended December 31, 2021. Total revenue was $23.1 million, up 20.1% from the prior-year quarter. SaaS revenue rose 26% to $20.5 million and accounted for 88% of the total.

eGain started fiscal 2022 with record total revenue but much thinner profit. Revenue for the quarter ended September 30, 2021 came in at $21.5 million, up 12.5% from the prior-year quarter. The mix kept shifting toward the cloud.

eGain said on July 15, 2021 that it expects revenue and earnings for the fiscal year ended June 30, 2021 to come in at or above the high end of its previously provided guidance. SaaS revenue is expected at or above the high end of a range of $66.0 million to $66.4 million, up at least 17% year over year.

eGain's fiscal 2021 third quarter, which ended March 31, 2021, produced total revenue of $19.7 million, up 7.6% from the prior-year quarter. Revenue for the first nine months was $58.0 million, up 8.1%.

eGain reported fiscal 2021 second quarter results with revenue growth but lower profitability. Total revenue rose 5.9% to $19.23 million from $18.16 million in the prior-year quarter. Gross profit increased 12.5% to $14.52 million from $12.91 million, and gross margin expanded to 75.5% from 71.1%.

eGain reported results for its fiscal 2021 first quarter, the three months ended September 30, 2020. Total revenue was $19.1 million, up 10.9% from the prior-year quarter. Gross profit was $14.4 million, up 21.5%, and gross margin was 75.7%, up 6.6 percentage points.