LIVEPERSON INC

LIVEPERSON INC earnings

LPSN

18 quarterly earnings reports from Q1 FY2021 to Q2 FY2026: Summary, reported figures, guidance, risks and SaaS KPIs.

Quarterly reports

Q2 FY2026
Quarter ended Jun 2026

LivePerson's fiscal 2026 second quarter showed a business under severe pressure. Revenue fell 11.9% to $52.5 million. Year-to-date revenue fell 11.9% to $109.5 million. The operating loss widened to $67.7 million, down 952.4% from the prior-year quarter. The net loss widened to $72.6 million, down 361.9%.

13 risks
$52.5M
Revenue · -11.9% YoY
Op. margin -129.0%
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Q1 FY2026
Quarter ended Mar 2026

LivePerson reported first quarter fiscal 2026 revenue of $57.0 million, down 12% from the prior-year quarter. The decline reflected lower hosted services and professional services, which management tied to customer cancellations and downsells. Operating loss narrowed to $1.8 million. Net loss narrowed to $8.8 million.

10 risks
$57.0M
Revenue · -12.0% YoY
Op. margin -3.1%
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Q4 FY2025
Quarter ended Dec 2025

LivePerson closed fiscal 2025 with a smaller loss but a much smaller revenue base. Fourth-quarter revenue fell 19.0% to $59.29 million from $73.21 million in the prior-year quarter. For the full year, revenue dropped 22.0% to $243.74 million from $312.47 million.

2 KPIs11 risks
$59.3M
Revenue · -19.0% YoY
Op. margin -68.7%
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Q3 FY2025
Quarter ended Sep 2025

LivePerson reported third quarter 2025 total revenue of $60.2 million, down 19.0% from the prior-year quarter. Year-to-date revenue was $184.5 million, down 22.9%. The decline came from customer cancellations and downsells, with hosted services and professional services both lower.

7 KPIs10 guidance items8 risks
$60.2M
Revenue · -19.0% YoY
Op. margin -24.3%
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Q2 FY2025
Quarter ended Jun 2025

LivePerson's second quarter 2025 revenue was $59.6 million, down 25.4% from the prior-year quarter. The decline came from customer cancellations and downsells. The company signed 38 deals in the quarter, including 35 existing customers and 3 new logos.

7 KPIs10 guidance items4 risks
$59.6M
Revenue · -25.4% YoY
Op. margin -10.8%
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Q1 FY2025
Quarter ended Mar 2025

LivePerson reported first quarter 2025 revenue of $64.7 million, down 24.0% from the prior-year quarter. The decline came primarily from customer cancellations and downsells. The company narrowed its operating loss to $16.9 million, an improvement of $19.4 million.

7 KPIs13 guidance items4 risks
$64.7M
Revenue · -24.0% YoY
Op. margin -26.2%
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Q4 FY2024
Quarter ended Dec 2024

LivePerson closed fiscal 2024 with a much smaller revenue base and a far wider loss. Fourth-quarter revenue fell 23.3% to $73.2 million. Full-year revenue dropped 22.3% to $312.5 million.

2 KPIs3 guidance items17 risks
$73.2M
Revenue · -23.3% YoY
Op. margin -138.0%
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Q3 FY2024
Quarter ended Sep 2024

LivePerson's third quarter of 2024 revenue fell 26.7% to $74.2 million. The company attributed the decline to customer cancellations and downsells. Year-to-date revenue was $239.3 million, down 21.9% from the same nine-month period a year earlier.

7 KPIs12 guidance items6 risks
$74.2M
Revenue · -26.7% YoY
Op. margin -21.6%
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Q2 FY2024
Quarter ended Jun 2024

LivePerson reported second quarter 2024 revenue of $79.9 million, down 18.1% from the prior-year quarter. The decline came from customer cancellations and downsells, according to the release. For the first six months, revenue was $165.0 million, down 19.6%.

7 KPIs10 guidance items8 risks
$79.9M
Revenue
Op. margin -37.3%
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Q1 FY2024
Quarter ended Mar 2024

LivePerson's first quarter of fiscal 2024 showed a business in transition. Revenue was $85.1 million, down 20.9% from the prior-year quarter. Customer churn and the exit of non-core business lines drove the decline.

7 KPIs10 guidance items8 risks
$85.1M
Revenue · -20.9% YoY
Op. margin -42.7%
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Q4 FY2023
Quarter ended Dec 2023

LivePerson's fourth quarter of 2023 showed the cost of a shrinking top line. Revenue fell 22.1% to $95.5 million. For the full year, revenue fell 21.9% to $402.0 million.

8 KPIs9 guidance items14 risks
$95.5M
Revenue · -22.1% YoY
Op. margin -42.6%
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Q3 FY2023
Quarter ended Sep 2023

LivePerson reported third quarter 2023 revenue of $101.33 million, down 21.8% from the prior-year quarter. Year-to-date revenue was $306.52 million, down 21.9%.

7 KPIs11 guidance items8 risks
$101.3M
Revenue · -21.8% YoY
Op. margin -43.1%
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Q1 FY2023
Quarter ended Mar 2023

LivePerson's revenue fell sharply in the quarter ended June 30, 2023, while cost cuts and one-time gains pushed the company to a profit. Total revenue was $97.5 million, down 26.4% from the prior-year quarter. Management tied the decline to its plan to exit lower-margin and non-core lines of business.

8 KPIs12 guidance items6 risks
$107.7M
Revenue · -17.3% YoY
Op. margin -30.3%
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Q4 FY2022
Quarter ended Dec 2022

LivePerson closed fiscal 2022 with fourth-quarter revenue of $122.5 million, down 1.1%. Full-year revenue was $514.8 million, up 9.6%. The top line softened in the quarter, but the annual growth shows the Business segment still expanded. Profitability improved on a quarterly basis.

3 KPIs1 guidance items15 risks
$122.5M
Revenue
Op. margin -31.8%
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Q3 FY2022
Quarter ended Sep 2022

LivePerson reported third quarter 2022 revenue of $129.6 million, up 9.5% from $118.3 million in the prior-year quarter. Year-to-date revenue reached $392.3 million, up 13.4% from $345.8 million. The backlog looks sturdier than the income statement.

9 KPIs12 guidance items6 risks
$129.6M
Revenue
Op. margin -37.4%
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Q2 FY2022
Quarter ended Jun 2022

LivePerson's second quarter revenue rose 11% year over year to $132.6 million. The Business segment grew 12% to $123.4 million, while Consumer slipped 7% to $9.1 million. For the six months ended June 30, 2022, total revenue was $262.8 million, up from $227.5 million a year earlier.

8 KPIs12 guidance items6 risks
$132.6M
Revenue
Op. margin -53.0%
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Q1 FY2022
Quarter ended Mar 2022

LivePerson reported first quarter revenue of $130.2 million, up 20.7% from $107.9 million in the prior-year quarter. Business segment revenue rose 22% year over year, while Consumer revenue rose 1%. Hosted services drove the increase, including roughly $8.8 million of revenue that varies with interaction and usage.

8 KPIs12 guidance items6 risks
$130.2M
Revenue · +20.7% YoY
Op. margin -50.0%
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Q1 FY2021
Quarter ended Mar 2021

LivePerson reported third quarter fiscal 2021 revenue of $118.3 million, up 24.8% from the prior-year quarter. Business operations revenue grew 26% year over year, and consumer operations revenue grew 16%.

6 KPIs28 guidance items9 risks
$107.9M
Revenue
Op. margin -12.6%
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Summaries, guidance, risks and KPIs are generated from the company's SEC filings (10-Q / 10-K and the 8-K earnings release) and checked against the reported XBRL figures. They can contain errors; the filings are authoritative.