CSG SYSTEMS INTERNATIONAL INC

CSG SYSTEMS INTERNATIONAL INC

CSGSBack OfficeDelisted

CSG Systems runs the billing and customer systems behind many telecom and cable brands.

Delisted. This security is no longer actively trading, so it is excluded from current rankings and market statistics. Figures shown reflect the last valid market data (as of May 2026); historical financials remain available below.

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AI Replacement RiskMODERATE
16/ 100
LowModerateElevatedHigh

Estimated likelihood that general-purpose AI replaces this product.

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Why this rating

From the AI Risk Calculator model

Structural moats (regulation, integration depth, or proprietary data) make AI-only replacement unlikely in the near term.

What's driving the score
Finance & operationsCategory baseline
mid base
Workflow complexity5/5
-12 risk
Data moat3/5
-1 risk
Integration depthHigh
-10 risk
SegmentEnterprise
-8 risk
IndustryOther
neutral
Own AI integration2/5
+1.6 risk

Company overview

CSG Systems runs the billing and customer systems behind many telecom and cable brands. The company was founded in 1994 and is based in Englewood, Colorado.

Think about what happens when you pay a cable or phone bill. Something has to track your plan, count your usage, apply discounts, and produce an accurate charge every month for millions of people. That something is often CSG. Its revenue management software handles that heavy, high volume work.

The company started deep in the cable industry and still counts big North American operators as major customers. Over time it pushed to broaden its base beyond telecom into payments, financial services, healthcare, and retail. That effort aims to reduce its reliance on a few large accounts.

CSG has also built customer experience and journey tools. These help brands guide people through sign ups, upgrades, and support in a smoother way.

Suppose a carrier launches a new bundle overnight. Billing, taxes, and promotions all must work on day one for a huge subscriber base. CSG makes that possible behind the scenes.

Revenue runs around $1.2 billion a year, and the business is steady and profitable. Growth is slow, and part of the revenue still comes from services rather than pure software. CSG is a dependable engine in an unglamorous but essential niche.

Entity information

Industry7374: Services-Computer Processing & Data Preparation
Fiscal YearDec 31
IncorporatedDelaware
Phone(303) 796-2850
Address169 INVERNESS DR W, SUITE 300, ENGLEWOOD, CO, 80112
Mailing address169 INVERNESS DR W, SUITE 300, ENGLEWOOD, CO, 80112
EIN47-0783182
Entity typeoperating
SEC industry framework06 Technology

SaaS KPIs

Reported in at least 3 quarters

Non-GAAP Adjusted Operating Margin

15 quarters
19.5%
Q3 FY2025-0.6pp

Non-GAAP free cash flow

15 quarters
$32.0M
Q3 FY2024-17.5%

Non-GAAP Adjusted EBITDA

14 quarters
$79.3M
Q4 FY2025+15.0%

Non-GAAP Operating Income

12 quarters
$65.8M
Q4 FY2025+20.7%

Non-GAAP Adjusted EBITDA Margin

11 quarters
25.1%
Q2 FY2025+2.5pp

Non-GAAP Adjusted EBITDA as a Percentage of Revenue Less Transaction Fees

4 quarters
26.9%
Q4 FY2025+2.1pp

Management outlook

Given with Q1 FY2026 results (Mar 2026)
Full Year 2026
Effective income tax rateapproximately 27%
By the end of 2026
Merger closingexpected to close by the end of 2026
2026
Common stock repurchasesceased any further repurchases
Cash dividendsexpect to continue to pay cash dividends in the normal course

Quarterly financials

Left axis in $ (Revenue, Gross profit, Net income, S&M); right axis for ratios (Rule of 40, Magic number). Click a legend item to toggle it.

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