DOCUSIGN, INC.

DOCUSIGN, INC.

DOCUBack Office

DocuSign is a global leader in electronic signatures and agreement management.

Key figures

Data as of Jul 2026 · Pills compare vs Apr 2026
ARR Multiple
3.9x
+0.9x
ARR
$3.5B
+5.5%
YoY Growth
9.4%
+0.7pp
Market Cap
$13.6B
+31.9%
Revenue (Q)
$876M
+5.5%
Gross Margin
79.7%
+0.3pp
Op. Margin
13.4%
+0.0pp
Rule of 40
22.8
+0.2
Magic Number
0.61
+0.70

Revenue, margins & ratios from SEC filings; market cap & ARR multiple from market data. Market cap & ARR multiple use the close of 13 Oct 2026; their pills compare vs the Jul 2026 quarter-end (3.0x).

Valuation by quarter

Current ARR Multiple: 3.0x· Forward at Q3 FY2027 guidance: 2.9x

Calculated valuation

FRAMEWORK EST.
Valuation data is not available for this company.

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AI Replacement RiskMODERATE
23/ 100
LowModerateElevatedHigh

Estimated likelihood that general-purpose AI replaces this product.

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Why this rating

From the AI Risk Calculator model

Structural moats (regulation, integration depth, or proprietary data) make AI-only replacement unlikely in the near term.

What's driving the score
Workflow automationCategory baseline
mid base
Workflow complexity5/5
-12 risk
Data moat3/5
-1 risk
Integration depthHigh
-10 risk
SegmentEnterprise
-8 risk
IndustryOther
neutral
Own AI integration2/5
+1.6 risk

Company overview

DocuSign is a global leader in electronic signatures and agreement management. It was founded in 2003 in San Francisco. DocuSign essentially created the electronic signature category and grew it into a multi-billion-dollar market that changed how businesses execute agreements worldwide.

The core product, DocuSign eSignature, lets users send, sign, and manage documents electronically from any device. It handles complex workflows like sequential and parallel routing, conditional fields, bulk sending, and embedded signing within other applications. Integrations with over 400 apps, including Salesforce, Microsoft, Google, and SAP, embed electronic signatures directly into existing business processes.

The bigger strategic play is the Intelligent Agreement Management platform. IAM goes beyond signing to cover the entire agreement lifecycle. It includes agreement generation from templates, collaboration tools, AI-powered contract review and analysis, storage and search, and workflow automation triggered by agreement events. DocuSign estimates that roughly $2 trillion in economic activity is influenced by agreements, and IAM aims to capture more of that value.

DocuSign CLM provides enterprise-grade contract lifecycle management. It covers authoring, negotiating, redlining, approving, and managing complex contracts. Legal, procurement, and compliance teams at large organizations are the primary users.

Over one million customers use DocuSign across virtually every industry. Self-service online purchasing drives high-volume individual and SMB adoption. An enterprise sales force handles larger accounts. Partners include ISVs, system integrators, and resellers.

Annual revenue is roughly $3.4 billion with gross margins around 80%. Subscriptions provide high revenue visibility. Net revenue retention sits at about 105-108%. Operating margins have expanded significantly following a restructuring focused on efficiency.

DocuSign AI powers intelligent contract analysis, clause extraction, risk identification, and automated document generation. It analyzes agreement content to surface key terms, obligations, and potential issues, helping teams manage agreements more efficiently.

With about 7,000 employees and a brand that's become synonymous with electronic signatures, DocuSign is transforming from a signing tool into a comprehensive agreement intelligence platform.

Entity information

Industry7372: Services-Prepackaged Software
Fiscal YearJan 31
IncorporatedDelaware
Phone(415) 489-4940
Address221 MAIN ST., SUITE 800, SAN FRANCISCO, CA
Mailing address221 MAIN ST., SUITE 800, SAN FRANCISCO, CA
EIN91-2183967
Entity typeoperating
SEC industry framework06 Technology
Former namesDOCUSIGN INC (to 2019-03-27)

SaaS KPIs

Reported in at least 3 quarters

Total Customers

26 quarters
~1.90M
Q2 FY2027+0.0%

Free Cash Flow

25 quarters
$295.8M
Q2 FY2027+2.2%

Non-GAAP Operating Margin

25 quarters
31.6%
Q2 FY2027-0.4pp

Billings

23 quarters
$1.00B
Q4 FY2026+20.6%

Non-GAAP Gross Margin

21 quarters
81.7%
Q2 FY2027+0.2pp

Enterprise and Commercial Customers

19 quarters
~256.0K
Q3 FY2025+1.2%

Management outlook

Given with Q2 FY2027 results (Jul 2026)
ReportedGuidance

Guided revenue, Q3 FY2027$886.0M – $890.0M
Midpoint$888.0M
Growth vs Q2 FY2027+1.4%
Growth vs Q3 FY2026+8.5%
Q3 FY27
Non-GAAP gross margin81.5% - 81.9%
Non-GAAP operating margin31.3% - 31.7%
Non-GAAP diluted weighted-average shares outstanding191M - 196M
Q4 FY27
IAM as a percentage of total ARRapproximately 18% to 19%
Full Year FY27
Revenue$3,499M - $3,507M
Annual recurring revenue year-over-year growth rate8.50% - 9.00%
Non-GAAP gross margin81.5% - 82.0%
Non-GAAP operating margin31.0% - 31.5%
Non-GAAP diluted weighted-average shares outstanding190M - 195M

Quarterly financials

Left axis in $ (Revenue, Gross profit, Net income, S&M); right axis for ratios (Rule of 40, Magic number). Click a legend item to toggle it.

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