Insights
Latest IR news and announcements for Sprinklr, Inc. (CXM).
Sprinklr's Q2 fiscal 2027 results show a total revenue of $213.7 million, reflecting a 1% year-over-year increase, alongside subscription revenue growth and updated financial guidance for the upcoming quarters.
Sprinklr has appointed Jordi Ribas, Ph.D., a leader in AI and product development at Microsoft, to its Board of Directors effective August 17, 2026, to enhance its AI-native customer experience management platform.
Sprinklr will release its second quarter financial results on September 2, 2026, before market open, followed by a conference call at 8:30 AM ET to discuss the results and insights.
Sprinklr's Summer ’26 Release enhances its Unified-CXM platform with new AI capabilities, enabling brands to act on customer signals in real-time across marketing and service, thus improving decision-making and execution processes.
Sprinklr has been named a Leader in the 2026 Gartner Magic Quadrant for Social Media Management and Listening, excelling in both Completeness of Vision and Ability to Execute, highlighting its AI-native platform's effectiveness in customer engagement.
Sprinklr has appointed Thomas Addis as Chief Revenue Officer, effective immediately. With over two decades of experience in revenue leadership, Addis aims to enhance Sprinklr's go-to-market strategy and drive growth through customer engagement.
Sprinklr has been named an Exemplary Provider in the 2026 ISG Buyers Guide for Customer Experience Management, recognized for its AI-native Unified-CXM platform's capabilities in analytics and customer journey management.
Sprinklr has introduced LLM Insights, an AI-native tool designed to help brands measure and influence their visibility and sentiment in AI-generated answers, addressing gaps in representation that can affect customer discovery and engagement.
Sprinklr's Q1 fiscal 2027 results show a 7% revenue increase to $219.5 million, with subscription revenue rising 6%. The company reported net cash from operations of $70.4 million and provided strong guidance for upcoming quarters.
Sprinklr has acquired ViralMoment, an AI-driven social video intelligence solution, to enhance its Unified Customer Experience Management platform. This acquisition aims to improve customer insights by analyzing visual and audio content, addressing gaps in traditional customer listening methods.
Sprinklr has launched the Social Index, a benchmark that evaluates brand performance on social media, revealing a gap between visibility and meaningful engagement. The index emphasizes the importance of relevance over activity in creating customer connections.