Insights
Latest IR news and announcements for ServiceNow, Inc. (NOW).
ServiceNow introduces Flow, an AI-native service desk designed for rapid deployment and automation of workflows in chat channels, enhancing IT service management efficiency without the need for infrastructure or extensive training.
INRY has successfully deployed ServiceNow EmployeeWorks, replacing its legacy portal with an AI-driven platform that streamlines employee requests, achieving a 60% reduction in submission time and a 97% request completion rate within just six weeks.
ServiceNow outlines five strategies for organizations to overcome legacy CRM failures, emphasizing the importance of unified platforms, rapid deployment, and AI integration to enhance customer service and operational efficiency.
ServiceNow's research indicates a 119% surge in India's enterprise AI investment, yet only 22% of organizations have adequate governance. The findings highlight the need for improved governance to maximize AI's potential in Indian enterprises.
ServiceNow and Aramco Digital have signed a collaboration agreement aimed at enabling AI-powered workflows and accelerating enterprise transformation across Aramco's ecosystem, enhancing operational efficiency and standardizing digital processes across multiple domains.
Tech Mahindra and ServiceNow have announced an expanded partnership aimed at accelerating enterprise AI adoption. The collaboration focuses on delivering industry-specific solutions and improving AI deployment efficiency across global organizations, enhancing business outcomes.
A ServiceNow study indicates that agentic AI adoption in Singapore enterprises has doubled to 51% in 2026, with significant improvements in AI maturity and investment, despite challenges in embedding AI into daily operations.
ServiceNow has opened its first office in Brazil and formed new academic partnerships aimed at developing AI talent in the region, addressing challenges faced by organizations in scaling AI due to data fragmentation and governance issues.
ServiceNow introduces six unified security solutions aimed at enhancing AI-native cyber defense, enabling enterprises to manage risks more effectively and autonomously in real-time, addressing the growing complexity of cybersecurity in the AI era.
ServiceNow has appointed Simon Mouyal as its new Chief Marketing Officer, effective immediately. With over 25 years of experience, he aims to enhance the company's marketing strategy and drive growth in AI and cybersecurity sectors.
ServiceNow's research reveals that Australia's AI spending has increased significantly, but poor governance and lack of trust hinder productivity. Only a quarter of organizations have AI auditing processes, impacting the effective implementation of AI tools.
ServiceNow has invested $40 million in BUSINESSNEXT to accelerate AI-native solutions for the banking sector across the Asia-Pacific region, leveraging both companies' strengths to enhance customer engagement and operational efficiency.
TeamViewer and ServiceNow have announced a strategic partnership to integrate their technologies, enhancing IT operations with autonomous workflows. This collaboration aims to improve productivity and reduce manual efforts in enterprise environments through advanced digital solutions.
Experian is significantly expanding its use of the ServiceNow AI Platform to drive enterprise-wide AI transformation, enhancing operational efficiency and employee experiences through integrated workflows in onboarding, risk management, and governance.
Leidos is expanding its decade-long partnership with ServiceNow by deploying the ServiceNow AI Platform to improve operational efficiency and employee experiences, aiming for significant cost savings and streamlined IT support through AI-driven workflows.
ServiceNow announces significant growth in AI-powered solutions for nearly all U.S. states, enhancing citizen services and operational efficiency in government agencies, including California, Hawaii, North Carolina, and Washington, D.C.
ServiceNow's Autonomous Data Analytics has been recognized by Gartner as the leading platform across all use cases in its 2026 Critical Capabilities report, highlighting the integration of analytics into workflows for enhanced decision-making and operational efficiency.
ServiceNow's Q2 2026 results show a 24.5% increase in subscription revenues year-over-year, reaching $3.877 billion. The company raises its full-year revenue outlook and highlights significant growth in AI deployments and customer commitments.
ServiceNow will release its financial results for Q2 2026 on July 22, followed by a conference call. The call will discuss the results and provide insights into the company's performance during the quarter.
ServiceNow and Accenture have introduced a joint offering that leverages AI to modernize enterprise risk management, addressing the challenges of cost and complexity in migrating from legacy cybersecurity platforms.