Summary
PAR Technology closed its fiscal 2024 third quarter with sharply higher revenue and a swing to positive adjusted EBITDA, even as GAAP net loss widened. Revenue reached $96.8 million, up 40.8% from the prior-year quarter. Year-to-date revenue was $245.0 million, up 18.5%. Gross profit rose 71.2% to $43.0 million in the quarter, and gross margin improved to 44.5%, up 7.9 percentage points. Year-to-date gross margin was 41.3%, up 9.7 percentage points. The company still reported an operating loss of $15.2 million, but that loss narrowed from the prior-year quarter. Operating margin was negative 15.7%, up 9.1 percentage points. On a year-to-date basis, the operating loss widened to $62.7 million, while operating margin was negative 25.6%, up 0.5 percentage points. The top line benefited from recurring software demand and the TASK acquisition, while hardware continued to face enterprise refresh timing issues.
Net loss widened to $19.8 million in the quarter. Diluted EPS was flat at a loss of $0.56 per share. The year-to-date picture is different: net income was $16.1 million, a swing to profit from a net loss in the prior-year period, and diluted EPS was $0.48, also a swing to profit. Operating cash flow turned positive in the quarter at $8.8 million, up $14.5 million from the prior-year quarter. For the nine months, operating cash flow was negative $28.6 million, down $10.1 million from the prior-year period. Capital expenditures were $0.4 million in the quarter, down 76.4%, and $0.8 million year to date, down 83.0%. Deferred revenue was $30.4 million at September 30, 2024, up 202.4% from a year earlier, and remaining performance obligations were $30.5 million, up 146.1%. The positive quarterly operating cash flow contrasts with the year-to-date use of cash.
Management highlighted ARR of $248.1 million, up 93.3% total and 24.8% organic. Engagement Cloud ARR was $154.7 million, and Operator Cloud ARR was $93.4 million. Active sites reached 117.8 thousand for Engagement Cloud and 32.7 thousand for Operator Cloud. The quarter included the closing of the TASK Group acquisition, an Australia-based global foodservice transaction platform whose TASK product is used by brands including Starbucks and Guzman Y Gomez; its Plexure loyalty platform is used by McDonald's Corporation in 65 markets. PAR also completed the sale of Rome Research Corporation for $7.0 million, finishing the divestiture of its Government segment. Non-GAAP adjusted EBITDA was $2.4 million, the first positive quarter since current management took over, and non-GAAP subscription service gross margin was 66.8%, down from 69.4% a year earlier. The TASK deal expands PAR's international footprint and its addressable market.
Risks remain material. The company has to integrate TASK Group and the earlier Stuzo acquisition into a single platform, a process that can distract management and dilute near-term margins. Macroeconomic pressure, fluctuating interest rates, inflation, softer consumer discretionary spending, and geopolitical events could slow restaurant technology spending. The forward-looking language also points to uncertainty around U.S. trade policy and tariffs. Liquidity appears adequate for the next 12 months, with management expecting available cash and cash equivalents to meet operating needs. Total contractual obligations over the next 12 months are $55.4 million, including $36.3 million of purchase commitments, $17.1 million of interest payments, and $2.0 million of facility leases. Non-current contractual obligations total $550.2 million, including $475.0 million of principal payments on long-term debt. The release did not include numerical guidance for the next quarter or the full fiscal year, so the main forward signals are ARR growth, active site additions, and TASK integration. The quarter's GAAP net loss and negative year-to-date operating cash flow show that profitability on a GAAP basis is not yet consistent, even as non-GAAP adjusted EBITDA turns positive.
Forecast
No forward guidance in this quarter's filings.
Reported figures
GAAP, from SEC filings| Metric | Q3 FY2024 | Q2 FY2024 | QoQ | Q3 FY2023 | YoY |
|---|---|---|---|---|---|
| Revenue | $96.8M | $78.2M | +23.8% | $107.1M | -9.7% |
| Gross profit | $43.0M | $32.0M | +34.4% | $28.2M | +52.7% |
| Gross margin | 44.5% | 41.0% | +3.5 pp | 26.3% | +18.2 pp |
| Research & development | $17.8M | $16.2M | +9.8% | $14.7M | +21.6% |
| Sales & marketing | $10.5M | $9.8M | +7.0% | $26.2M | -60.0% |
| General & administrative | $27.4M | $25.4M | +7.8% | — | — |
| Total operating expenses | $58.2M | $52.8M | +10.4% | $41.4M | +40.7% |
| Operating income (loss) | -$15.2M | -$20.7M | +26.7% | -$13.2M | -15.2% |
| Operating margin | -15.7% | -26.5% | +10.8 pp | -12.3% | -3.4 pp |
| Net income (loss) | -$19.8M | $54.2M | -136.6% | -$15.5M | -27.8% |
| Net margin | -20.5% | 69.3% | -89.8 pp | -14.5% | -6.0 pp |
| Diluted EPS | -$0.56 | $1.60 | -$2.16 | -$0.56 | ±$0.00 |
| Customers | 3,533 | 3,533 | ±0.0% | — | — |
Risks
In July 2024 the company secured a $90.0 million term loan under its Credit Facility to fund the TASK Group acquisition. Interest expense, net increased 95.3% to $3.4 million for the quarter ended September 30, 2024 and 31.1% to $6.8 million for the nine months ended September 30, 2024, and non-current contractual obligations include $475.0 million of long-term debt principal payments.
The TASK Group acquisition closed in July 2024 and follows prior acquisitions of Stuzo, PAR Retail, and Plexure. These deals add inorganic ARR and active sites but also drive higher G&A, R&D, and amortization, with G&A expenses up 56.1% for the quarter and 47.2% for the nine months ended September 30, 2024 and transaction due diligence costs of $1.1 million and $6.1 million, respectively.
Operating loss widened to $62.7 million for the nine months ended September 30, 2024 from $53.9 million for the nine months ended September 30, 2023, even as the quarterly operating loss narrowed to $15.2 million from $17.0 million. Net loss from continuing operations was $64.6 million for the nine months ended September 30, 2024.
Cash used in operating activities was $28.6 million for the nine months ended September 30, 2024, compared with $18.5 million for the nine months ended September 30, 2023, an increase of $10.1 million substantially driven by increased cash used in discontinued operations.
Hardware revenues decreased 12.3% to $22.7 million for the quarter and 22.8% to $61.0 million for the nine months ended September 30, 2024, driven substantially by timing of tier one enterprise customer hardware refresh cycles and onboarding of Operator Cloud customers buying hardware.
Other expense, net increased to $1.4 million for the quarter ended September 30, 2024 from $0.3 million in the prior-year quarter and to $1.7 million for the nine months ended September 30, 2024 from $0.1 million, substantially driven by increases in foreign currency transaction losses.
SaaS KPIs
All quarters →ARR
Adjusted EBITDA
Non-GAAP Subscription Service Gross Margin Percentage
Active Sites (Engagement Cloud)
Active Sites (Operator Cloud)
Non-GAAP Consolidated Gross Margin Percentage
Summary, forecast, risks and KPIs are extracted from PAR TECHNOLOGY CORP's SEC filings for Q3 FY2024 (10-Q / 10-K and the 8-K earnings release); GAAP figures in the summary are checked against the reported XBRL data. They can contain errors; the filings are authoritative. Processed Oct 2, 2026.