Summary
PAR Technology's second quarter showed sharply higher gross profit and a large GAAP profit, but the core business still posted an operating loss. Revenue rose 12.4% to $78.15 million. Gross profit rose 66.9% to $32.03 million. Gross margin was 41.0%, up 13.4 percentage points. The operating loss was $20.74 million, and the loss widened 4.3% from the prior-year quarter. Operating margin was negative 26.5%, up 2.1 percentage points. Net income was $54.19 million, a swing to a profit from the prior-year quarter, and diluted EPS was $1.60, also a swing to a profit. The GAAP profit depended on discontinued operations, including the $95.0 million sale of PAR Government Systems Corporation.
Year to date, revenue rose 7.3% to $148.22 million. Gross profit rose 44.9% to $58.09 million. Gross margin was 39.2%, up 10.2 percentage points. The operating loss was $47.48 million, and the loss widened 28.6%. Operating margin was negative 32.0%, down 5.3 percentage points. Net income was $35.90 million, a swing to a profit, and diluted EPS was $1.09, also a swing to a profit. Cash generation remains the weak spot. Operating cash flow was negative $13.85 million in the quarter, down 450.3% from the prior-year quarter, and negative $37.42 million year to date, down 192.5%. Capital expenditures were $0.36 million in the quarter, down 83.5%, and $0.41 million year to date, down 86.5%. Deferred revenue was $14.29 million, up 25.9%, and remaining performance obligations were $15.42 million, up 8.9%.
Operational metrics point to scale in subscription services. Annual recurring revenue stood at $192.2 million, up 56.9% from $122.5 million in the prior-year quarter, with organic growth of 23.9%. Engagement Cloud ARR was $107.9 million and Operator Cloud ARR was $84.2 million. Active sites were 94.6 thousand for Engagement Cloud and 27.7 thousand for Operator Cloud. Non-GAAP subscription service gross margin was 66.4%, up 5.5% from 60.9%. Adjusted EBITDA was negative $4.3 million, an improvement of $7.9 million from negative $12.3 million in the prior-year quarter. Year to date adjusted EBITDA was negative $14.5 million, an improvement of $9.9 million from negative $24.5 million. Management said it is tracking to hit its goal to be adjusted EBITDA positive next quarter. That is a next-quarter target, not a full-year forecast.
Corporate development changed the story. PAR sold PAR Government Systems Corporation for $95.0 million and, after period end, sold Rome Research Corporation for $7.0 million. It also completed the acquisition of TASK Group Holdings Limited, an Australia-based foodservice transaction platform, supported by a $90.0 million credit facility. The deals expand the platform and bring integration work. The MD&A attributes hardware pressure to the timing of tier one enterprise customer hardware refresh cycles, onboarding of Operator Cloud customers buying hardware, and the market launch of the next generation PAR headset. Risks include the complexity of integrating Stuzo and TASK, the ability to retain and add integration partners, macroeconomic pressure such as recession or slowed growth, fluctuating interest rates, inflation, and changes in consumer discretionary spending. Geopolitical events, component shortages, international operations, and debt repayment also remain on the list. The company still has operating losses and negative operating cash flow, so the path to sustained adjusted EBITDA positive results depends on continued ARR growth, margin expansion, and successful execution on acquisitions.
Forecast
Reported figures
GAAP, from SEC filings| Metric | Q2 FY2024 | Q1 FY2024 | QoQ | Q2 FY2023 | YoY |
|---|---|---|---|---|---|
| Revenue | $78.2M | $105.5M | -25.9% | $100.5M | -22.3% |
| Gross profit | $32.0M | $28.6M | +12.1% | $20.5M | +56.0% |
| Gross margin | 41.0% | 27.1% | +13.9 pp | 20.4% | +20.6 pp |
| Research & development | $16.2M | $15.8M | +3.0% | $14.9M | +9.1% |
| Sales & marketing | $9.8M | $10.9M | -10.2% | $25.6M | -61.7% |
| General & administrative | $25.4M | $25.6M | -0.9% | — | — |
| Total operating expenses | $52.8M | $53.2M | -0.9% | $38.2M | +38.2% |
| Operating income (loss) | -$20.7M | -$24.7M | +16.0% | -$17.7M | -17.5% |
| Operating margin | -26.5% | -23.4% | -3.1 pp | -17.6% | -9.0 pp |
| Net income (loss) | $54.2M | -$18.3M | +396.3% | -$19.7M | +375.0% |
| Net margin | 69.3% | -17.3% | +86.7 pp | -19.6% | +88.9 pp |
| Diluted EPS | $1.60 | -$0.62 | +$2.22 | -$0.72 | +$2.32 |
| Customers | 3,533 | 10,443 | -66.2% | — | — |
Risks
As of June 30, 2024, PAR had $385.0 million aggregate principal outstanding under its 2.875% Convertible Senior Notes due 2026 and 1.50% Convertible Senior Notes due 2027, and on July 5, 2024, it entered a $90.0 million Credit Facility. Operating cash flow for the six months ended June 30, 2024 was negative $37.42 million, down 192.5% versus the prior-year YTD, so insufficient subsidiary cash flow could force asset sales or dilutive capital raises and risk default.
The Credit Agreement requires at least $20 million of liquidity and a first lien net annual recurring revenue leverage ratio no greater than 1.25 to 1.00, and it limits debt, liens, investments, mergers, dividends, debt repurchases, affiliate transactions, and business changes. These covenants may restrict strategic acquisitions or other actions in PAR's interest.
Hardware revenues decreased 23.8% for the quarter ended June 30, 2024 and 27.9% for the six months ended June 30, 2024 versus the prior-year periods, substantially due to timing of tier one enterprise customer hardware refresh cycles and the market launch of PAR's next generation headset. Dependence on these refresh cycles could cause revenue volatility.
SaaS KPIs
All quarters →ARR
Adjusted EBITDA
Non-GAAP Subscription Service Gross Margin Percentage
Subscription Service Revenue
Engagement Cloud ARR
Operator Cloud ARR
Summary, forecast, risks and KPIs are extracted from PAR TECHNOLOGY CORP's SEC filings for Q2 FY2024 (10-Q / 10-K and the 8-K earnings release); GAAP figures in the summary are checked against the reported XBRL data. They can contain errors; the filings are authoritative. Processed Oct 2, 2026.