Summary
Domo's fiscal 2025 fourth quarter revenue was $78.8 million, down 1.8% from the prior-year quarter. Gross profit was $58.6 million, down 4.2%, and gross margin was 74.4%, down 1.9 percentage points. The company reported an operating loss of $12.3 million, narrowed 8.1% from the prior-year quarter. Net loss was $17.7 million, narrowed 5.4%. Operating margin was negative 15.6%, up 1.1 percentage points. Fourth quarter operating cash flow was $8.9 million, up 63.8% year over year. Capital expenditures were $2.2 million, down 12.7%. Deferred revenue was $181.1 million, down 3.7%.
For the full fiscal year, revenue was $317.0 million, down 0.6% from the prior year. Gross profit was $236.1 million, down 3.1%, and gross margin was 74.5%, down 1.9 percentage points. The full-year operating loss was $59.3 million, widened 8.0%. Net loss was $81.9 million, widened 8.4%. Diluted EPS was negative $2.13, down $0.03. Full-year operating margin was negative 18.7%, down 1.5 percentage points. Full-year operating cash flow was negative $9.1 million. Capital expenditures were $9.4 million, down 19.5%.
Non-GAAP results show a different picture. Fourth quarter billings were $102.6 million, and full-year billings were $310.2 million. Subscription RPO was $403.6 million as of January 31, 2025, up 14% year over year. Total RPO was $423.8 million. Adjusted free cash flow was $6.0 million in the fourth quarter, up 105% year over year, and negative $12.9 million for the full year. Non-GAAP operating margin was 4% in the fourth quarter and 0% for the full year. Non-GAAP net loss was $1.8 million, or $0.05 per share, in the fourth quarter, and $20.0 million, or $0.52 per share, for the full year. More than 68% of annual recurring revenue was consumption-based as of the end of the most recent fiscal quarter. Multi-year contracts covered 69% of customers on a dollar-weighted basis as of January 31, 2025. The company had over 2,600 customers. Gross retention rate was 85% for the 12 months ended January 31, 2025. ARR net retention rate was 91% in the fourth quarter of fiscal 2025. Domo received five Dresner Advisory Services 2024 Technology Innovation Awards and was recognized across five 2024 ISG Analytics and Data Buyers Guides. Domo.AI won The 2025 DEVIES Award in Data Analytics Visualization, was named to DBTA's Trend-Setting Products list for 2025, and received the 2024 KMWorld Readers Choice Award for Best AI. Nucleus Research found that Domo customers report a return of $6.93 for every dollar invested, with a 35 percent improvement in user productivity, 20 percent technology cost savings, and an average 15 percent increase in revenue.
Guidance points to a flat to slightly lower top line. For the first quarter of fiscal 2026, Domo expects revenue of $77.5 million to $78.5 million and non-GAAP net loss per share of $0.18 to $0.22 based on 39.7 million weighted-average shares. For full fiscal 2026, revenue is expected to be $310.0 million to $318.0 million, with non-GAAP net loss per share of $0.29 to $0.39 based on 40.9 million weighted-average shares. Management cited macroeconomic conditions that have elongated software sales cycles, increased deal scrutiny, and made renewal discussions more challenging. Customer count decreased 2% from January 31, 2024 to January 31, 2025. Gross retention declined to 85% for the 12 months ended January 31, 2025. The billings decline was primarily due to lower gross retention and ARR net retention rates. Domo said ARR net retention has increased sequentially for two consecutive quarters and expects the trend to continue as average contract length increases and consumption-based agreements become a larger percentage of the renewal base. The company also faces risks from ongoing uncertainty in the SaaS sector and the potential for customers to reduce or delay technology spending. Domo has contractual commitments of $52.3 million related to cloud infrastructure, with $9.9 million due in the next 12 months.
Forecast
Reported figures
GAAP, from SEC filings| Metric | Q4 FY2025 | Q3 FY2025 | QoQ | Q4 FY2024 | YoY |
|---|---|---|---|---|---|
| Revenue | $78.8M | $79.8M | -1.2% | $80.2M | -1.8% |
| Gross profit | $58.6M | $59.8M | -2.1% | $61.1M | -4.2% |
| Gross margin | 74.4% | 75.0% | -0.6 pp | 76.3% | -1.9 pp |
| Research & development | $21.9M | $21.3M | +3.2% | $21.1M | +3.9% |
| Sales & marketing | $35.5M | $37.2M | -4.6% | $39.4M | -10.1% |
| General & administrative | $13.4M | $12.4M | +8.0% | $13.9M | -3.7% |
| Total operating expenses | $70.8M | $70.9M | -0.1% | $74.5M | -4.9% |
| Operating income (loss) | -$12.3M | -$11.1M | -10.6% | -$13.3M | +8.1% |
| Operating margin | -15.6% | -13.9% | -1.7 pp | -16.6% | +1.1 pp |
| Net income (loss) | -$17.7M | -$18.8M | +5.8% | -$18.7M | +5.4% |
| Net margin | -22.4% | -23.5% | +1.1 pp | -23.3% | +0.9 pp |
| Diluted EPS | -$0.46 | -$0.48 | +$0.02 | -$0.52 | +$0.06 |
Risks
Operating cash flow was negative $9.1 million for FY2025 year to date versus positive $2.6 million for FY2024 year to date, and the credit facility was fully drawn with no amounts available to draw. The company may need to raise additional equity or debt financing, which could be dilutive or unavailable on favorable terms.
Total revenue decreased 0.6% year to date in FY2025 to $317.0 million and decreased 1.8% in FY2025 Q4 to $78.8 million. MD&A attributes pressure to macroeconomic conditions, elongated software sales cycles, increased deal scrutiny, and more challenging renewals.
Gross retention rate declined to 85% for the 12 months ended January 31, 2025 from 86% and 89% in the prior two fiscal years, and customer count decreased 2% from January 31, 2024 to January 31, 2025. A majority of annual recurring revenue is up for renewal during fiscal 2026.
More than 68% of annual recurring revenue uses consumption-based pricing, and Domo warns customers may use less data than originally contracted, resulting in lower net retention. The model transition also creates forecasting uncertainty and execution risk for the sales force.
Enterprise sales cycles range from approximately six months to multiple years, and quarterly sales are heavily weighted toward the last weeks and days of the quarter. MD&A says macroeconomic conditions have elongated the software sales cycle and increased deal scrutiny.
Domo faces intense competition from large software companies such as Microsoft, Oracle, SAP, and IBM, and analytics providers such as Tableau, Qlik, and Looker. Competitors may bundle analytics into larger deals at significant discounts or no charge, pressuring pricing, gross margins, and market share.
The credit facility is secured by substantially all assets, was fully drawn as of January 31, 2025, and requires minimum annualized recurring revenue, trailing 12-month consolidated EBITDA, and monthly minimum liquidity covenants. A breach could result in acceleration or foreclosure on collateral.
Domo uses machine learning and artificial intelligence in its platform and faces evolving AI laws, including the EU AI Act effective August 1, 2024, plus U.S. state AI disclosure rules. Compliance may require product changes, monitoring, reporting, and additional costs, while AI outputs could be inaccurate or biased and lead to liability or reputational harm.
Gross margin decreased 1.9 percentage points to 74.4% in FY2025 Q4 and 74.5% year to date in FY2025 from 76.3% in both prior-year periods. MD&A cites increased third-party web hosting services from higher customer data usage, which can keep pressuring margins.
Founder and CEO Joshua G. James controlled approximately 79% of voting power as of January 31, 2025 and has pledged all Class A shares to secure a loan. A default or sale of pledged shares could cause the Class B common stock price to decline or be volatile.
SaaS KPIs
All quarters →Total Customers
Total RPO
Summary, forecast, risks and KPIs are extracted from Huckleberry.ai, Inc.'s SEC filings for Q4 FY2025 (10-Q / 10-K and the 8-K earnings release); GAAP figures in the summary are checked against the reported XBRL data. They can contain errors; the filings are authoritative. Processed Oct 2, 2026.