Summary
Spok Holdings opened fiscal 2026 with softer profitability. Revenue for the quarter ended March 31, 2026 was $33.23 million, down 8.5% from the prior-year quarter. Operating income fell 59.4% to $2.44 million. Net income dropped 61.8% to $1.99 million, and diluted EPS was $0.09, down 64.0%. The operating margin was 7.4%, down 9.2 percentage points from the prior-year quarter. Adjusted EBITDA, a non-GAAP measure, was $5.3 million, down from $8.2 million a year earlier. Management framed the quarter around a financial platform that produces net income across economic environments. More than 80% of revenue comes from recurring streams such as software maintenance and subscription contracts, managed services, and wireless pager revenue.
Operational results were mixed. Software managed services revenue grew nearly 57% year over year, the strongest line in the release. Software operations bookings were $4.9 million, down from $8.3 million in the prior-year quarter, and included 17 six-figure customer contracts. Backlog, reported as remaining performance obligations, was $55.3 million at March 31, 2026, down 12.5% from the prior-year quarter. Deferred revenue rose 5.6% to $28.89 million. On the wireless side, average revenue per unit edged higher from a year earlier, but units in service fell to 657 thousand from 705 thousand. Active transmitters declined to 2,803 from 2,966. The pager base keeps shrinking, and management expects wireless demand to keep falling as customers adopt competing technologies.
Cash generation held up better than reported earnings. Operating cash flow was $2.44 million, up 8.4% from the prior-year quarter. Capital expenditures were $0.60 million, down 18.9%. The balance sheet carries no debt, and the board declared a regular quarterly dividend. In April 2026, Spok announced a strategic realignment that trims about 10% of the workforce. Management expects more than $6.0 million in annual cost savings from the move, along with one-time pre-tax costs of $1.6 million to $2.0 million, mostly severance and personnel related, booked in the second and third quarters of 2026 and substantially complete by the third quarter.
Guidance covers the full fiscal year 2026, not the next quarter. Spok reiterated its prior outlook for revenue and adjusted EBITDA, and the midpoint of adjusted EBITDA guidance is up from 2025. The company expects adjusted EBITDA of $27.5 million to $32.5 million for the full year. Management tied the cost cuts to continued investment in the Care Connect Suite and in artificial intelligence, which it expects to accelerate product development and shorten time to market for new capabilities.
Risks cluster around the top line. Bookings dropped sharply in the quarter, and long sales cycles plus project timing can push software revenue around from period to period. The wireless segment faces a structural decline in units in service. Spok depends on the healthcare industry for most of its business and competes with much larger firms. It also must rationalize its paging network without disrupting customers, and it lists cybersecurity, third-party vendors, intellectual property, and healthcare regulation among its risk factors. Delivering the cost savings is the near-term swing factor.
Forecast
Reported figures
GAAP, from SEC filings| Metric | Q1 FY2026 | Q4 FY2025 | QoQ | Q1 FY2025 | YoY |
|---|---|---|---|---|---|
| Revenue | $33.2M | $33.9M | -1.9% | $36.3M | -8.5% |
| Gross profit | $25.5M | $26.0M | -1.9% | $29.1M | -12.3% |
| Gross margin | 76.7% | 76.7% | +0.0 pp | 80.1% | -3.4 pp |
| Research & development | $3.5M | $3.1M | +10.0% | $3.1M | +13.2% |
| Sales & marketing | $4.5M | $4.4M | +1.1% | $4.8M | -7.4% |
| General & administrative | $7.6M | $6.2M | +22.8% | $8.4M | -9.1% |
| Total operating expenses | $30.8M | $29.9M | +2.9% | $30.3M | +1.7% |
| Operating income (loss) | $2.4M | $3.9M | -38.0% | $6.0M | -59.4% |
| Operating margin | 7.4% | 11.6% | -4.3 pp | 16.6% | -9.2 pp |
| Net income (loss) | $2.0M | $2.9M | -32.2% | $5.2M | -61.8% |
| Net margin | 6.0% | 8.7% | -2.7 pp | 14.3% | -8.3 pp |
| Diluted EPS | $0.09 | $0.14 | -$0.05 | $0.25 | -$0.16 |
Risks
Total revenue decreased 8.5% to $33.2 million in FY2026 Q1 from $36.3 million in FY2025 Q1, with wireless revenue down 5.3% and software revenue down 11.7%. MD&A cites a secular decline in wireless units from 705 thousand at March 31, 2025 to 657 thousand at March 31, 2026.
Software revenue fell 11.7% in FY2026 Q1 versus FY2025 Q1, led by license revenue down 48.2% and professional services projects down 25.6%. Remaining performance obligations decreased 12.5% to $55.3 million, highlighting backlog and revenue-timing risk.
Operating income decreased 59.4% to $2.4 million and operating margin fell to 7.4% in FY2026 Q1 from 16.6% in FY2025 Q1, as total operating expenses rose 1.7% on higher cost of revenue, research and development, and severance and restructuring costs.
In April 2026 Spok announced a strategic realignment eliminating approximately 10% of its workforce, targeting over $6.0 million in annualized savings but expecting $1.6 million to $2.0 million in one-time pre-tax severance and personnel costs in Q2 and Q3 2026, creating execution and cost-savings realization risk.
SaaS KPIs
All quarters →Adjusted EBITDA
Software Backlog
Software Operations Bookings
Wireless Units in Service
Wireless Average Revenue Per Unit (ARPU)
Six-Figure Customer Contracts
Summary, forecast, risks and KPIs are extracted from Spok Holdings, Inc's SEC filings for Q1 FY2026 (10-Q / 10-K and the 8-K earnings release); GAAP figures in the summary are checked against the reported XBRL data. They can contain errors; the filings are authoritative. Processed Oct 6, 2026.