Summary
N-able's third quarter of 2024 revenue was $116.4 million, up 8.3% from the prior-year quarter. Year-to-date revenue reached $349.6 million, up 11.5%. Gross profit was $96.5 million for the quarter, up 7.0%, and $292.3 million year to date, up 11.2%. Gross margin slipped to 82.9%, down 1.0 percentage point from the prior-year quarter, and year-to-date gross margin was 83.6%, down 0.3 percentage point. Operating income rose 30.3% to $23.9 million in the quarter, and operating margin expanded to 20.5%, up 3.5 percentage points. Year-to-date operating income was $66.4 million, up 36.8%, with operating margin of 19.0%, up 3.5 percentage points. Net income was $10.8 million, up 78.9%, and diluted EPS was $0.06, up $0.03. Year-to-date net income was $27.7 million, up 96.8%, and diluted EPS was $0.15, up $0.07.
Operating cash flow was $22.0 million in the quarter, down 20.1% from the prior-year quarter, and $53.5 million year to date, down 9.2%. Capital expenditures were $3.7 million in the quarter, up 6.3%, and $10.4 million year to date, down 0.6%. Deferred revenue was $11.2 million, down 4.4% from the prior-year quarter. Remaining performance obligations jumped to $193.4 million, up 963.8%, reflecting the Long-Term Contract Initiative that began materially affecting results in the second quarter of 2024. Management said it believes existing cash and cash equivalents and cash flows from operating activities will be sufficient to fund operations and meet commitments for capital expenditures for at least the next twelve months.
Annual dollar-based net revenue retention for subscription products was approximately 105% for the trailing twelve-month period ended September 30, 2024, down from approximately 108% a year earlier. The company had approximately 25,000 customers as of September 30, 2024. MSP partners with annualized recurring revenue over $50,000 totaled 2,275, up from 2,134 a year earlier, an increase of 6.6%, and those partners represented approximately 57% of total ARR, up from approximately 55%. Non-GAAP adjusted EBITDA was $44.8 million, up 22.7%, with an adjusted EBITDA margin of 38.5%. Non-GAAP net income was $24.3 million, or $0.13 per diluted share. The company launched global compliance initiatives tied to CMMC 2.0, NIS2, Cyber Essentials, Essential Eight, and other frameworks. It expanded its Technology Alliance Program with Bocada, AlertOps, DeskDay, PIXM, and Hudu, and received a 2024 Stevie award for great employers.
For the fourth quarter of 2024, management expects total revenue growth of 3% to 4% year over year on a reported and constant currency basis, and adjusted EBITDA of $38.0 million to $38.5 million, approximately 34% of total revenue. For the full-year 2024, management expects total revenue growth of approximately 9% to 10% year over year, or approximately 9% on a constant currency basis, and adjusted EBITDA of $169.3 million to $169.8 million, approximately 37% of total revenue. The outlook reflects expectations regarding foreign exchange rates and current macroeconomic dynamics. Risks include adverse economic conditions, reduced information technology spending, delays in purchasing decisions, foreign exchange fluctuations, and the possibility that general economic uncertainty harms the business. The company also faces risks related to its spin-off from SolarWinds, including tax matters and indemnification obligations, and risks from the SolarWinds cyber incident, which may continue to affect reputation, new subscription sales, and net retention rates. Other risks include the ability to sell subscriptions to new and existing MSP partners, maintain partner loyalty, and manage indebtedness and rising interest rates.
Forecast
Reported figures
GAAP, from SEC filings| Metric | Q3 FY2024 | Q2 FY2024 | QoQ | Q3 FY2023 | YoY |
|---|---|---|---|---|---|
| Revenue | $116.4M | $119.4M | -2.5% | $107.6M | +8.3% |
| Gross profit | $96.5M | $100.3M | -3.7% | $90.2M | +7.0% |
| Gross margin | 82.9% | 84.0% | -1.0 pp | 83.9% | -1.0 pp |
| Research & development | $23.0M | $22.4M | +2.7% | $19.8M | +16.4% |
| Sales & marketing | $32.3M | $32.9M | -1.7% | $33.7M | -4.1% |
| General & administrative | $17.3M | $23.0M | -24.8% | $18.4M | -6.0% |
| Total operating expenses | $72.6M | $78.3M | -7.2% | $71.9M | +1.1% |
| Operating income (loss) | $23.9M | $22.0M | +8.8% | $18.4M | +30.3% |
| Operating margin | 20.5% | 18.4% | +2.1 pp | 17.1% | +3.5 pp |
| Net income (loss) | $10.8M | $9.5M | +13.8% | $6.0M | +78.9% |
| Net margin | 9.2% | 7.9% | +1.3 pp | 5.6% | +3.7 pp |
| Diluted EPS | $0.06 | $0.05 | +$0.01 | $0.03 | +$0.03 |
| Customers | 25,000 | 25,000 | ±0.0% | 25,000 | ±0.0% |
Risks
Annual dollar-based net revenue retention rate for subscription products was approximately 105% for the trailing twelve months ended September 30, 2024, down from 108% for the prior-year period, reflecting pressure from pricing and packaging changes and rationalization related to the Long-Term Contract Initiative, which began materially impacting net revenue retention during the three months ended June 30, 2024.
The SolarWinds Cyber Incident caused reputational harm and had an adverse impact on new subscription sales and net retention rates; while the company believes the adverse impacts have diminished, it states the incident may continue to adversely affect business, results of operations, cash flows or financial position in future periods.
Operating cash flow decreased 20.1% to $22.0 million for the quarter ended September 30, 2024 and decreased 9.2% to $53.5 million for the nine months ended September 30, 2024, compared to prior-year periods, primarily due to net cash outflows from changes in operating assets and liabilities.
Outstanding borrowings under the Credit Agreement bear interest at variable rates; interest expense, net decreased 3.4% for the quarter ended September 30, 2024 but increased 1.0% for the nine months ended September 30, 2024, and changes in interest rates will impact financial results and cash flows.
The Long-Term Contract Initiative increased point in time subscription revenue from $10.9 million to $15.2 million for the three months ended September 30, 2024 and from $41.7 million to $51.5 million for the nine months ended September 30, 2024, due to Topic 606 recognition for long-term committed contracts, which may create period-to-period revenue volatility.
The effective tax rate increased to 42.3% for the quarter ended September 30, 2024 from 40.6% in the prior-year quarter, primarily due to an increase in the unbenefited loss in the United States, and may be affected by changes in tax laws, valuation allowances, and shifts in income allocation.
Restructuring costs and other increased to $3.1 million for the quarter ended September 30, 2024 from $0.6 million in the prior-year quarter, and to $4.0 million for the nine months ended September 30, 2024 from $1.6 million, reflecting ongoing restructuring activities that may continue to impact operating expenses.
SaaS KPIs
All quarters →Adjusted EBITDA Margin
Non-GAAP Operating Margin
Adjusted EBITDA
Non-GAAP Gross Margin
Total customers
Unlevered Free Cash Flow
MSP partners with ARR over $50,000
Free Cash Flow
MSP partners with over $50,000 ARR as % of total ARR
Summary, forecast, risks and KPIs are extracted from N-able, Inc.'s SEC filings for Q3 FY2024 (10-Q / 10-K and the 8-K earnings release); GAAP figures in the summary are checked against the reported XBRL data. They can contain errors; the filings are authoritative. Processed Oct 1, 2026.