EverCommerce Inc.

EverCommerce Inc. Q2 FY2021 earnings

EVCM

Quarter ended Jun 2021.

Q3 FY2021 →
Revenue
$121.0M
Operating margin
-8.9%
Net income
-$24.3M

Summary

EverCommerce reported revenue of $121.1 million for the quarter ended June 30, 2021, up 52.6% from $79.3 million a year earlier. Year-to-date revenue reached $226.0 million, up 44.5% from $156.4 million in the first six months of 2020. Subscription and transaction fees rose 64% and marketing technology solutions rose 37.8%, while other revenue declined. On a pro forma basis, which treats acquisitions as if they had closed at the start of the prior-year period, revenue growth was 31.1% in the quarter and 21.2% year to date. Management reported sequential revenue growth of 13.9% against the first quarter of 2021, excluding acquisitions closed in that quarter, and a 25.2% increase over the prior-year quarter excluding all acquisitions closed after March 31, 2020. The platform serves more than 500,000 service-based businesses across Home Services, Health Services and Fitness and Wellness.

Profitability remains negative. The operating loss for the quarter was $10.8 million, wider than the $4.5 million loss a year earlier. For the six months, the operating loss was $17.4 million against $14.9 million. Operating margin was negative 8.9% versus negative 5.7% in the prior-year quarter, a decline of 3.2 percentage points, while the year-to-date margin of negative 7.7% improved 1.8 points from negative 9.5%. Net loss widened to $24.3 million, or $0.56 per diluted share, from $13.7 million, or $0.65 per diluted share, in the second quarter of 2020. The year-to-date net loss was $40.3 million against $33.6 million, and diluted loss per share narrowed to $1.27 from $1.45. Adjusted EBITDA, which excludes stock-based compensation and other items, was $27.6 million versus $19.4 million. Sales and marketing expense rose 114.5% and general and administrative expense rose 71.3% in the quarter, the latter driven mainly by stock-based compensation and personnel costs.

Cash generation was mixed. Cash from operations for the six months was $3.8 million, down 60.4% from $9.7 million, and capital expenditures fell 72.8% to $1.1 million from $4.2 million. In the quarter alone, operating cash flow was $9.2 million and capital expenditures were $0.9 million. Cash, cash equivalents and restricted cash totaled $202.6 million at June 30, 2021, up from $98.3 million at December 31, 2020. Total debt was $766.2 million, implying net leverage of 4.3 times using the credit agreement definition of adjusted EBITDA. As adjusted for the July initial public offering, the Silver Lake private placement, the refinancing and the over-allotment exercise, cash, cash equivalents and restricted cash would have been about $203.4 million and total debt about $381.5 million, or 1.4 times net leverage. Those figures do not reflect roughly $99.9 million of cash used for the Timely acquisition. The IPO sold 19.1 million shares at $17.00 for net proceeds of $303.9 million, with a further 4.4 million shares sold to Silver Lake affiliates for $75 million and 2.8 million over-allotment shares adding $43.9 million. Deferred revenue was $20.5 million at quarter end and remaining performance obligations were $15.0 million.

Guidance issued on August 9, 2021 covers both the third quarter of 2021 and the full year 2021, with revenue and adjusted EBITDA ranges provided for each period. Adjusted EBITDA is expected to be $23 million to $24 million for the third quarter and $100 million to $102 million for the full year. The outlook includes contribution from Timely but not MDTech, which will be folded in when third quarter results are reported. Both deals closed in July 2021, with Timely acquired for $99.9 million and MDTech for $16.1 million, and the company has completed 51 acquisitions since inception, including 4 in 2021 as of July 31. The risk list is familiar for a recently listed software company. EverCommerce cites a limited operating history and warns that recent growth rates may not be sustainable and that growth is expected to slow. It has posted net losses since inception and does not intend to pay dividends. Acquisition integration, undisclosed liabilities at targets and the pace of dealmaking are all flagged. Competition comes from vertical specialists plus horizontal players such as Salesforce, Intuit, Square and HubSpot. Indebtedness remains a constraint even after the refinancing, and the company is a controlled company, with affiliates of Providence Strategic Growth and Silver Lake owning about 79.3% of the common stock. COVID-19 continues to weigh on sales to fitness and wellness customers, and the extent of future impact is uncertain. Management points to retention as a counterweight: roughly 95% of revenue in the six months ended June 30, 2021 and in the year ended December 31, 2020 was recurring or re-occurring, and the average monthly net pro forma revenue retention rate has stayed at 99% or more in each of the last nine quarters.

Forecast

Management guidance
ReportedGuidance

Guided revenue, FY2021$122.0M – $124.0M
Midpoint$123.0M
Third Quarter Fiscal 2021
Adjusted EBITDA$23 million - $24 million
Full Year 2021
Adjusted EBITDA$100 million - $102 million

Reported figures

GAAP, from SEC filings
MetricQ2 FY2021Q1 FY2021QoQQ2 FY2020YoY
Revenue$121.0M————
Research & development$12.0M————
Sales & marketing$22.8M————
General & administrative$31.9M————
Total operating expenses$131.9M————
Operating income (loss)-$10.8M————
Operating margin-8.9%————
Net income (loss)-$24.3M————
Net margin-20.1%————
Diluted EPS-$0.56————
Customers500,000————

Risks

HIGHGrowth Sustainability

Revenue grew 52.6% in FY2021 Q2 and 44.5% year to date, but the filing states historical growth may not be sustainable and the growth rate is expected to slow. Acquisitions contributed $20.0 million and $36.7 million of revenue in the three and six months ended June 30, 2021.

HIGHAcquisition Risk

The company completed 51 acquisitions since April 2017 and 4 in 2021 as of July 31, 2021. Risks include integration failures, undiscovered liabilities, impairment charges, and dilution, and MD&A notes acquisitions contributed $20.0 million and $36.7 million of revenue in the three and six months ended June 30, 2021.

HIGHLeverage

As of June 30, 2021, $789.1 million was outstanding under the Credit Facilities. Interest and other expense, net increased 29.8% in FY2021 Q2 and 25.0% year to date due to additional borrowings to support acquisitions.

HIGHProfitability

Net loss widened to $24.3 million in FY2021 Q2 from $13.7 million in the prior-year quarter, and to $40.3 million year to date from $33.6 million in the prior-year period. Operating loss widened to $10.8 million in FY2021 Q2 from $4.5 million in the prior-year quarter.

HIGHCash Flow

Operating cash flow decreased 60.4% to $3.8 million for the six months ended June 30, 2021 from $9.7 million in the prior-year period, while net loss was $40.3 million year to date.

HIGHPayment Network

Payment-related transactions comprised approximately 14% of revenue in 2020. The filing states that if the company were precluded from processing Visa and MasterCard transactions, it would lose substantially all of its revenue.

HIGHCybersecurity Incident

The company handles sensitive payment card and health care data and has ultimate liability to payment networks for data protection failures. A significant breach could result in payment networks prohibiting transaction processing or loss of bank sponsorship.

MEDIUMExpense Growth

Sales and marketing expense increased 114.5% in FY2021 Q2 and 75.3% year to date, and general and administrative expense increased 71.3% in FY2021 Q2 and 37.4% year to date. Stock-based compensation was $11.2 million in FY2021 Q2 versus $0.981 million in the prior-year quarter.

MEDIUMCompetition

The company faces intense competition from vertically-specialized and horizontal competitors including Salesforce, Intuit, Square, and HubSpot. Low barriers to entry and the possibility that partners become competitors could cause market share to decline.

MEDIUMCOVID-19

COVID-19 negatively impacted the fitness and wellness and health services verticals. Revenue declined 4.7% sequentially in Q2 2020 excluding acquisitions, and the filing states impacts on sales to fitness and wellness customers continued into fiscal 2021.

MEDIUMInternational

Operations are maintained in Canada, the United Kingdom, Australia, and Jordan, and the company uses independent contractors in India. Misclassification determinations could create monetary exposure for unpaid wages, taxes, penalties, and government fines.

MEDIUMTax

The company does not collect sales, use, value added, or similar taxes in all jurisdictions. The Wayfair decision and digital services taxes or BEPS measures could result in tax assessments, penalties, and increased administrative costs.

MEDIUMMetrics Reliability

Key operational and non-GAAP metrics such as Pro Forma Revenue Growth Rate, Adjusted EBITDA, and monthly net pro forma revenue retention rate are calculated using internal systems and are not independently verified. Inaccuracies could harm reputation and affect long-term strategies.

MEDIUMSales Cycle

The company historically has stronger results and higher revenue in the second and third quarters, and quarterly and annual operating results may continue to fluctuate significantly. This makes future operating results difficult to predict.

Pro Forma Revenue Growth Rate (Q2)
31.1%
Net Pro Forma Revenue Retention Rate (average monthly, last 9 quarters)
99% or more
Recurring or re-occurring revenue % (six months ended June 30, 2021)
Approximately 95%
Total customers
over 500,000
Adjusted Gross Profit (Q2)
$80,194 thousand
Adjusted EBITDA (Q2)
$27,573 thousand
Adjusted EBITDA margin (Q2)
exceeded 20%

Total Customers

17 quarters
~500.0K
Q2 FY2021

Pro Forma Revenue Growth Rate

13 quarters
31.1%
Q2 FY2021

Adjusted Gross Profit

11 quarters
$80.2M
Q2 FY2021

Adjusted EBITDA

10 quarters
$27.6M
Q2 FY2021

Summary, forecast, risks and KPIs are extracted from EverCommerce Inc.'s SEC filings for Q2 FY2021 (10-Q / 10-K and the 8-K earnings release); GAAP figures in the summary are checked against the reported XBRL data. They can contain errors; the filings are authoritative. Processed Oct 1, 2026.