Summary
Alkami closed 2021 with full-year revenue of $152.16 million, up 35.7% from the prior year. Full-year gross profit was $83.81 million, up 41.7%. The full-year operating loss was $42.92 million, and the loss widened 22.3%. Net loss for the year was $46.82 million, and the loss narrowed 8.8%. Diluted EPS was negative $0.73, and the loss narrowed 93.8%. The year shows a company growing revenue and gross profit while still spending enough on operations to produce a larger operating loss.
In the fourth quarter, gross profit was $23.15 million, up 20.2% from the year-ago quarter. The quarter's operating loss was $13.02 million, and the loss widened 16.0%. Net loss for the quarter was $13.35 million, and the loss widened 6.9%. Operating cash flow was negative $12.16 million for the quarter, up 19.1% from the year-ago quarter. Capital expenditures were $0.25 million, down 62.6%. The company ended the year with deferred revenue, current portion, of $8.20 million, up 34.0% from the prior-year quarter. Remaining performance obligations were $652.10 million.
For the full year, operating cash flow was negative $28.96 million, up 24.1%. Capital expenditures were $1.12 million, down 47.8%. The non-GAAP view was mixed. Fourth-quarter non-GAAP gross margin was 57.1%, compared with 58.4% in the year-ago quarter. Full-year non-GAAP gross margin was 56.8%, compared with 53.2% in 2020, an expansion of more than 350 basis points. Adjusted EBITDA loss was $4.4 million in the fourth quarter, compared with $3.0 million in the year-ago quarter. For the full year, Adjusted EBITDA loss was $22.0 million, compared with $23.4 million in 2020. Non-GAAP net loss was $5.185 million for the fourth quarter and $25.026 million for the full year. These measures exclude items such as stock-based compensation and amortization of intangibles, so they show a different profitability picture than GAAP results.
Management highlighted 22 new logos, five renewals, and record add-on sales in the fourth quarter, calling it the most successful sales quarter in Alkami's 12-year history. Alkami added about 2.7 million digital banking users in 2021, including about 950,000 in the fourth quarter. It ended the year with nearly 12.4 million live registered users. Annual recurring revenue was $169 million, up 32%, and revenue per registered user increased, ending the year higher than the prior year. The company served 177 financial institutions through the Alkami Platform and 123 more through ACH Alert, representing 32.2% annual client growth since December 31, 2020. Alkami had twelve client renewals in the year. Its platform had 230 real-time integrations as of December 31, 2021, and its contracts had an average life of about 70 months.
Management guided for the first quarter ending March 31, 2022 with an Adjusted EBITDA loss in the range of $5.5 million to $4.5 million. For the full year ending December 31, 2022, the company guided for an Adjusted EBITDA loss in the range of $21.0 million to $18.0 million. The company also provided revenue guidance for both periods, based on current expectations.
Risks include a limited operating history and history of operating losses, reliance on third-party software and services, intense competition, and the need to attract new clients and expand existing client use. The company also cites security breaches, integration of acquisitions, regulatory and legal developments, and the ability to attract and retain key employees. COVID-19 uncertainty remains a factor, as does any downturn or decrease in technology spend by financial institutions. Management also points to risks around predicting client subscription renewals or adoption of its solutions.
Forecast
Reported figures
GAAP, from SEC filings| Metric | Q4 FY2021 | Q3 FY2021 | QoQ | Q4 FY2020 | YoY |
|---|---|---|---|---|---|
| Revenue | $42.4M | $39.8M | +6.7% | — | — |
| Gross profit | $23.1M | $22.4M | +3.5% | — | — |
| Gross margin | 54.5% | 56.3% | -1.7 pp | — | — |
| Research & development | $12.9M | $12.9M | +0.2% | — | — |
| Sales & marketing | $6.4M | $7.3M | -12.3% | — | — |
| General & administrative | $16.9M | $13.3M | +26.4% | — | — |
| Total operating expenses | $36.2M | $33.5M | +7.9% | — | — |
| Operating income (loss) | -$13.0M | -$11.1M | -16.9% | — | — |
| Operating margin | -30.7% | -28.0% | -2.7 pp | — | — |
| Net income (loss) | -$13.3M | -$11.2M | -19.0% | — | — |
| Net margin | -31.5% | -28.2% | -3.2 pp | — | — |
| Diluted EPS | -$0.21 | -$0.13 | -$0.08 | — | — |
Risks
COVID-19 and related shelter-in-place measures created challenges in executing sales and implementations that resurfaced with renewed restrictions; management cites uncertainty over the duration of the pandemic and future infection surges, and a recession or market correction could reduce client technology spend.
Sales process typically lasts three to 12 months or longer, followed by a six to 12 month implementation; prolonged evaluations and unpredictable referral-partner timing can increase costs and delay purchases or revenue recognition.
All revenues are derived from financial services institutions; FI consolidation, downturns, low interest rates, or reduced technology spend could decrease registered users and revenue, and larger FIs may gain greater leverage to negotiate price and other terms.
The digital solutions market is intensely competitive; point solution and core processing vendors, plus new entrants such as cloud, search, and social media providers, may have greater resources and could cause price reductions, reduced revenues, and reduced gross margins.
We may be examined by FFIEC agencies, are subject to NCUA CUSO reporting, must comply with certain GLBA privacy obligations, and face client lawsuits over ADA digital accessibility; compliance failures could lead to fines, sanctions, and costly changes.
As a financial technology provider, we are likely to continue to be a target of cybersecurity threats; our technologies, systems, and networks have been subject to attempted attacks, violations of policies have occurred in the past, and third-party integrations can expose personal information.
Our success depends on CEO Alex Shootman, co-founder Stephen Bohanon, CFO W. Bryan Hill, and other key employees; competition for software developers, sales, and support professionals is intense, and declines in our stock price can reduce the retention value of equity awards.
In September 2021 we acquired MK Decisioning Systems for approximately $20 million in cash, expanding our addressable market by over $2.0 billion; we have limited acquisition experience, and integration difficulties or failure to achieve expected returns could lead to goodwill impairment charges.
The Credit Agreement requires recurring revenues in any four consecutive fiscal quarters to be 10% greater than the corresponding prior-year period and minimum liquidity of $10.0 million tested monthly; total long-term debt was $24.3 million, with $1.6 million due within 12 months.
Third-party resold offerings carry much higher cost of revenues than internally developed offerings; third-party intellectual property costs rose to 16.5% of revenues in FY2021 from 15.9% in FY2020, so a higher mix of third-party sales could reduce overall gross margin.
Implementation and integration fees are not distinct from subscription services, so revenue is recognized over the initial agreement term commencing upon launch; implementation delays or clients failing to allocate internal resources can delay revenue recognition.
We have limited historical data on subscription renewal rates; large FI clients may demand more favorable pricing or other contract terms, and past pricing model changes or price reductions could recur, with twelve client renewals in FY2021.
We rely on third-party software, content, and services, including the Google Play Store and Apple App Store, and integrate with core processing systems without formal arrangements with many providers; performance issues or loss of access could disrupt solutions and increase expenses.
Headcount and operations have grown rapidly; failure to expand operational and financial infrastructure, controls, and employee training could strain reporting systems and harm client satisfaction.
SaaS KPIs
All quarters →Non-GAAP Gross Margin
Adjusted EBITDA
Registered Users
Revenue per Registered User (RPU)
Annual Recurring Revenue (ARR)
Average Contract Life
Annual client growth
FI Clients (Alkami Platform)
ACH Alert Clients
Digital Banking Users Added
Non-GAAP net loss
Summary, forecast, risks and KPIs are extracted from ALKAMI TECHNOLOGY, INC.'s SEC filings for Q4 FY2021 (10-Q / 10-K and the 8-K earnings release); GAAP figures in the summary are checked against the reported XBRL data. They can contain errors; the filings are authoritative. Processed Oct 2, 2026.